Thailand Job Openings

Microsoft

Senior Technical Specialist - Business Applications

FULL TIME

December 4, 2024

The mission of Microsoft Business Applications is to help our customers digitally transform their businesses to drive new sources of revenue, create new and engaging ways to serve their customers, and to transform the way in which their business runs to drive new levels of profitability for their organization.


The Microsoft ASEAN Business Applications team is committed to the charter of helping Commercial and Public Sector organizations transform their business process through the adoption of Microsoft Business Applications solutions. The Technology Specialist team for Business Applications in ASEAN leads and orchestrates pre-sales capabilities to enable the ‘consultative front end’ of the broader Microsoft Business Applications value proposition. Our core goals are to increase business value for our customers while also meeting internal business goals - to increase Microsoft Business Applications consumption and help customers with re-imagining business processes. Our team prides itself on embracing a growth mindset, inspiring excellence, and encouraging everyone to share their unique viewpoints and be their authentic selves.



In this role you will be the Technology Specialist (pre-sales consultant) for Microsoft Business Applications Customer Engagement solutions and Microsoft Power Platform, primarily for the Thailand & Vietnam markets. You will be a member of the sales v-team that consists of Solution Specialist, Customer Success Unit, Global Black Belts, Partners and Engineering. In this role you will advance pipeline by assisting the Solution Specialist in qualifying the deal, developing the strategy and inspiring the Cx O/Business Decision Maker/Technical Decision Maker. You are responsible for designing the solution and delivering an industry-aligned value proposition to the customer. You will engage partners for co-sell and implementation considerations, engineering to assist with emerging technologies and Customer Success Unit for deal support. You will focus on solving the technical proof requirements while highlighting our business value and competitive differentiators and should result in securing the customer’s solution design endorsement. Once the solution design is secured, you will support the Solution Specialist in finalizing the customer proposal and assisting with licensing.
You will develop relationships with the decision makers with our customers and position yourself as a trusted advisor in your domain. As a recognized product expert, you are responsible for sharing your technical, industry knowledge and best practices with your peers.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
  • Advance qualified pipeline revenue by demonstrating solution capabilities, addressing technical proof requirements, and securing the customer’s solution design endorsement.
  • Engage with the account team to land solution envisioning sessions and business value assessments.
  • Proactively deliver compelling customer centric solution demonstrations based on technical workload expertise while building Business Decision Maker/Cx O/Technical Decision Maker connections.
  • Address solution architecture considerations and competitive objection handling.
  • Assist in formalizing the customer proposal.
  • Collaborate with Partners and Customer Success to align on agreed upon deployment plan and Key Performance Indicators.
  • Lead discovery sessions in each opportunity, yielding output of customer-agreed business challenges and win themes prioritized with business value.
Qualifications
Required/minimum qualifications
  • Master's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience OR
  • Bachelor's Degree in Computer Science, Information Technology, or related field AND 6+ years technical pre-sales or technical consulting experience OR
  • 7+ years technical pre-sales or technical consulting experience OR equivalent experience.

Additional or preferred qualifications
  • Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture).
  • 6+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
  • 8+ years technical pre-sales, technical consulting, or technology delivery, or related experience OR equivalent experience.

#MCAPSRegions ASEAN

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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