Job Description

BUSINESS ENGAGEMENT Manager, HHDDA- Singapore, Malaysia, Brunei & Taiwan

• Implements stakeholder engagement/communications plan. Collects and uses feedback from customers and stakeholders to help measure the effectiveness of stakeholder management. Helps develop and enhance customer and stakeholder relationships.
• Accelerates execution and value realization in markets through applying consulting expertise in specific value areas (Digital, Data & Analytics, or Customer Engagement, or Automation & Compliance).
• Reviews requirements for errors and omissions. Prioritises requirements and documents traceability to source. Provides input to the requirements base-line. Investigates, manages and applies authorised requests for changes to base-lined requirements
• Individual Contributor Business Analyst who defines, documents and executes small projects or sub-projects. Actively participates in all phases of the project. Applies appropriate project management methods and tools. Identifies, assesses and manages risks effectively. Agrees project approach with stakeholders and prepares realistic project plans (including scope, schedule, quality, risk and communication plans).

THE OPPORTUNITY
Our team is innovating how we understand the needs of our healthcare consumers, patients/caregivers and HCPs in this VUCA world. Working cross functionally we are inventing new ways of communicating, interacting with our customers and patients, and measuring these experiences to drive continuous improvement and competitive advantage.

To be successful you will need to :

• Formulate market and franchise specific problem statement hypotheses in coordination with global, regional, and local teams.

Partner to Consult with business teams to sieve the need vs want in business demand, towards application of digital, data analytics & innovation capabilities to solve for the problem statement Frame the need into demand & scope to enable the Capability teams (of Integrated Market Research, Forecasting & Visualisation, Applied Data Science, DDA Engineering, Omnichannel- HCP & Consumer, Marketing Transformation & Idea Studio Venture Capital Fund) to deliver the applied DDA solve on-time Most importantly, enable Customer Success by embedding & scaling DDA products in everyday operations so that they become business-as-usual And, continually enable change management by shaping mindsets & toolsets, in partnership with DDA Capability & Commercial teams to develop and implement applied DDA solutions

AP DDA is a part of our Company's Human Health Digital, Data & Analytics (HH DDA) team. The HH DDA team spans over 80 markets across the globe and focuses on leveraging digital technologies, data analytics, and advanced analytics techniques to enable data-driven decision making and innovation within the healthcare industry. With us, you will have the opportunity to explore different career paths across our business, including joining in a vibrant community of like-minded global professional in this future-ready team.

WHAT YOU MUST HAVE

To be successful in this role, you will have strong experience in ideating and implementing 0 to 1 strategies with an early stage / growth stage startup/ entrepreneurial mindset, and an innate joy to celebrate and learn from failures.

• Consulting frim background will be a plus
• Minimum 8 years of experience in leading P&L specialised in Healthcare & Pharmaceuticals, with subject matter expertise across Digital, Data Analytics, Innovation
• Deep understanding of Singapore, Malaysia, Brunei and Taiwan markets. Fluency in English, Mandarin both spoken and written, with an ability to synthesize data/insights into actionable business recommendations backed by Structured problem-solving skills and analytical rigor
• Capability to communicate, collaborate and drive adoption and change across a range of local, regional, and global functions, with the empathy and sensitivity for cultural differences and can rally teams to action and outcomes
• Strong project and people management skills, with intellectual curiosity and the ability to create a vision as well as execute complex initiatives in matrix structures and a get things done attitude
• Bachelor of Science (or equivalent) in Data Science, Computer Science, Management Information Systems, IT, or other-related disciplines; an MBA from an accredited university is preferred

Our Human Health Division maintains a “patient first, profits later” ideology. The organization is comprised of sales, marketing, market access, digital analytics and commercial professionals who are enthusiastic about their role in bringing our medicines to our customers worldwide.

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:
Regular
Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:
Hybrid
Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:
01/3/2025

• A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
  

Requisition ID:R323238