Responsabilities

• Manage ticket creation and follow-up for various aspects of the acquisition process, ensuring timely resolution and progress tracking.
  
• Adapt and upload templates and documentation for tasks, maintaining consistency with the client’s standards and organizing a comprehensive document repository.
  
• Document the overall acquisition process, including key steps, best practices, and lessons learned for future reference.
  
• Coordinate with internal teams to facilitate collaboration, ensure timely completion of tasks, and provide regular updates on project progress.
  
• Serve as a point of communication between stakeholders, addressing inquiries and ensuring clear and effective information flow.
  

• Fluency in English and French; proficiency in Italian is a plus.
  
• Strong understanding of IT systems and processes to manage tickets and documentation efficiently.
  
• Excellent organizational and communication skills to coordinate effectively with diverse teams.
  
• Ability to adapt templates and manage documentation in line with corporate standards.
  
• Experience in administrative support roles, ideally within IT or infrastructure integration projects.