Om tjänsten : Master Trainer (Home Appliances) Purpose of the role: Together with PM develop and create relevant educations. To provide, through training and education, the local power trainer in DK/NO/FI, and in Sweden the internal staff with the right knowledge of Samsung products and their benefits. Job scope and key deliverables:

• Create Nordic training material and educations with end user benefits in focus
• Ensure local power trainers knowledge of Samsung products and its benefits
• Make internal staff understand the benefits of Samsung products and their USP
• Create training material for the customer program Fast Track.
• Create and localize training materials

Role Tasks:

• Together with PM, create training material and plan for f2f and online executions thru out all Nordic countries
• Follow up on Nordic education progress and reporting to appropriate stake holder(s)
• Educate local Power trainers
• Educate Field Force in the specifications and benefits of Samsung products
• Educate KAM in the specifications and benefits of Samsung products
• Educate Samsung Support in the specifications and benefits of Samsung products
• Communicate our strongest USP´s on key products
• Joint store visits with RS to understand the floor sales men needs
• Joint educations with RS to collect feedback on the trainings from floor sales men
• Localize training materials to fit the local market
• Educate in Samsung history and create Samsung pride

What makes this role interesting for a candidate?By giving a better understanding and raising awareness about Samsung's products to increase sales in stores. Motivate and run a good training structure with consistency throughout the year. Know competition to further enhance Samsung's unique selling points.

Kvalifikationer Main competence:

• Leading & Deciding. Takes control and exercises leadership. Initiates action, gives direction.
• Interacting and Presenting. Communicates and networks effectively. Successfully persuades and influences others. Relates to others in a confident and relaxed manner.
• Organizing and Executing. Plans ahead and works in a systematic and organized way. Follows directions and procedures. Focuses on customer satisfaction and delivers a quality service or product to the agreed standards.

Most relevant qualifications, education and training:

• A good understanding of digital as a communication and sales channel
• Structured and administrative “doer”.
• Driven and self-driven with an eye for quality
• MS office knowledge
• Creative and flexible

Most relevant previous work experience:

• Experience from the industry in training, marketing, communication roles or similar I preferred.

Required language skills:

• Fluency in English & other Nordic Language

Om arbetsgivaren 21Activa är ett bemannings- och rekryteringsföretag med över 50 års samlad erfarenhet från bemannings- och rekryteringsbranschen.Vi har stor erfarenhet av bemanning inom lager, logistik, transport och administration, både på arbetar-och tjänstemannasidan.
Vi har självklart kollektivavtal och är auktoriserade hos Kompetensföretagen. Vi sitter i lokaler i Rosersbergs och i Arlandastads industriområde och våra kunder finns i Stockholmsområdet, Uppsala och i Mälardalen.Vår filosofi är enkel, vi ska vara samarbetspartnern som finns på plats för våra kunder OCH vi ska ha den mest nöjda personalen i branschen. För välmående personal gör ett bättre jobb och kunderna når bättre resultat.