Sweden Job Openings

Prog-It

First Response Engineer - Solna

Solna

December 4, 2024

Prog-It is for looking an addition our first response team in Sweden.
If you have worked a few years with desktop support and have had exposure to Azure, M365, Intune and Admin center but want to work deeper with those services, look no further!
As a First Response Engineer in Prog-It you will work in modern system configurations with high demands for security, reliability, and flexibility. You will have the opportunity to take a bigger responsibility and work more in-depth with the systems we use.
The work will vary and include tasks and responsibilities such as:
  • Remote and on-site customer support, including network, server, and workstation assistance.
  • Daily infrastructure activities, such as troubleshooting and issues resolution.
  • Setting up environments and resources as per customer change requests.
  • Administration of Windows servers and Azure resources using Windows Admin Center and the Azure Dashboard.
  • General administration and security measures in M365 Administrator and Intune.
  • Automation and scripting using tools like Power Shell to streamline tasks and manual work.
  • assistance.

Your Profile and Qualifications:
We are looking for individuals with at least one year of experience with IT infrastructure in medium-sized environments. Having a broad overall experience is more valuable than deep specialization.
You should have knowledge in several of these areas:
  • Customer interaction and user and desktop support.
  • Administration of Microsoft systems through Windows Admin Center.
  • Administration in M365, Intune, and Entra.
  • Troubleshooting skills for both Mac and Windows.
  • Working with file synchronization and sharing tools like Datto or similar systems.
  • Automation of manual tasks using Power Shell, for instance.
Having certifications or training in areas like Windows Server, Azure, or M365 is highly advantageous.

To succeed with us, you are a person who is:
  • Driven and ambitious - You can have direct dialogue with our customers and guide them through the technical landscape on your own.
  • Solution-oriented and understands system architecture at a general level.
  • Communicative and possesses good teamwork skills.
  • Furthermore, a driver's license – B, is required, and you should be able to express yourself fluently in speech and write professional texts in English and Swedish.

Our Offer:
  • A pleasant work environment with the office located conveniently with good transportation options in Solna.
  • Varied and versatile work.
  • Work with and in international teams.
  • Collective agreement, and bonus system.
  • Wellness allowance and occupational pension.
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