Spain Job Openings

Thermo Fisher Scientific

Technical Services Manager Iberia

Barcelona

FULL TIME

December 1, 2024

Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description

Location/Division Specific Information
The Binding Site Group, a part of Thermo Fisher Scientific, is a global leader in specialty diagnostics, provides diagnostic assays and instruments to improve the diagnosis and management of blood cancers and immune system disorders.
Discover Impactful Work:
We are seeking a highly motivated and experienced Technical Service Manager to be responsible for our field service, field applications and technical support operations in Spain. If you are a passionate and dedicated individual with a consistent track record in field service/applications management, we encourage you to apply.

A day in the Life:

Lead an impactful team of field service engineers and applications specialists. Recruit, coach, and develop our service talent.
Ensure timely and effective delivery of technical support, maintenance, upgrade and repair services for our installed base.
Coordinate the installation planning for our in vitro diagnostics systems in customer labs.
Build and maintain positive relationships with customers - understanding their needs and addressing these promptly and expertly.
Support the team, leading efforts to diagnose and troubleshoot technical issues, providing solutions that meet customer requirements.
Provide support for public tenders and other revenue-generating activities, providing technical expertise.
Reporting: Prepare and reports on field service activities, proactively monitor and act on key performance metrics.
Manage local inventory levels of spare parts and consumables
Collaborate closely with key partners across the business, including Global Services, Sales and Marketing, Quality Assurance, and Logistics.
Implement and maintain quality procedures to ensure compliance with regulatory standards and company policies

Keys to Success:
Education

Bachelor's degree in a relevant field (e.g., biomedical engineering, clinical laboratory science)

Experience

Proven experience in field service or field applications management – ideally within the IVD industry
Strong technical knowledge of in vitro diagnostics equipment
Experience in project management, including planning, scheduling, and resource prioritization is desirable

Knowledge, Skills, Abilities

Proven track record of leading field-based service teams
Excellent communication and interpersonal skills
Strong technical proficiency, problem-solving and decision-making abilities
Fluency in Spanish and English – written and verbal. Portuguese could be a plus.

Physical Requirements / Work Environment

Ideally based in Barcelona with ability to travel to customer sites

Benefits
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

New Job Alerts

Barcelona Supercomputing Center (BSC)

Postdoc on high resolution modeling (RE2/R2)

Barcelona

FULL TIME

December 4, 2024

View Job Description

Qatium

Pre-Sales Engineer

FULL TIME

December 4, 2024

View Job Description

Santander

I_SDSMadrid_Product Owner senior CIB Banking

Boadilla del Monte

FULL TIME

December 4, 2024

View Job Description

INSIGHTEC

Sales Manager, Iberia

Barcelona

December 4, 2024

View Job Description

Airbus Defence and Space SAU

Test Engineer - Flight Physics / Handling Qualities

Getafe

FULL TIME

December 4, 2024

View Job Description

Looking for similar job?

Amazon Spain Services, S.L.U. - B76

Technical Vendor Manager, GES-EMEA Operations Engineering

Madrid

FULL TIME

November 28, 2024

View Job Description

Specialty Business Solutions

Mid Level Technical QA Tester

FULL TIME

November 29, 2024

View Job Description

Omega CRM

Salesforce Technical Lead

FULL TIME

November 28, 2024

View Job Description

DXC Technology

Opentext technical and functional consultant

FULL TIME

November 28, 2024

View Job Description

The Workshop

Technical Product Owner

Madrid

November 29, 2024

View Job Description

Tether Operations Limited

Technical Project Manager (100% Remote - Spain)

Madrid

Sales Manager, Iberia

Barcelona

December 4, 2024

View Job Description

Airbus Defence and Space SAU

Test Engineer - Flight Physics / Handling Qualities

Getafe

FULL TIME

December 4, 2024

View Job Description