Spain Job Openings

Teleperformance

Service Delivery Manager - Ventas

Zaragoza

FULL TIME

December 2, 2024

Country
Spain
Date published
02-Dec-2024
Site
Zaragoza
Application deadline
07-Jan-2025
Nº of openings
1
Languages required for role
Spanish
Shift details

Shift
Start time
End time
Working time
From
To
Contract Hours

Morning
09:00
18:00
Full-time
Monday
Friday
39

Job description
Somos un lugar donde la inspiración se une a la innovación y donde empoderamos a las personas para redefinir el futuro.

Bienvenidx a un lugar donde tu talento es la pieza que falta para completar nuestra visión de un mañana más brillante y digitalmente impulsado.

Buscamos incorporar un perfil de Service Delivery Manager en nuestro centro de Zaragoza, para gestionar servicio de ventas.
Responsibilities
Entre otras responsabilidades están:

  • Planificar y diseñar los recursos y tareas necesarias para asegurar la rentabilidad del servicio.
  • Coordinación del trabajo del equipo definiendo las tareas y los roles adecuados a cada perfil y velando por su rentabilidad y productividad.
  • Asegurar el cumplimiento y la mejora continua de los KPI’s.
  • Asegurar la productividad de sus equipos controlando y supervisando el desempeño, los tiempos y los resultados.
  • Control económico y financiero a través de mediciones, reportes e informes.
  • Relación con el cliente.
  • Cualquier otra función que se considere relevante y necesaria en el área.

Requirements
  • Valorable formación superior universitaria.
  • Al menos 3 años de experiencia en puestos similares, en servicios de ventas.
  • Usuario avanzado de Microsoft Office (Excel, Word, Access, Outlook, etc.)
What we offer
Estamos comprometidxs y apostamxs por la igualdad de oportunidades entre hombres y mujeres. Del mismo modo, nuestras posiciones ofertadas pueden ser desarrolladas por personas con discapacidad.
Equal opportunities
At Majorel we are committed to equal opportunities between men and women. In the same way, our offered positions can be developed by people with disabilities.
We guarantee compliance with preventive regulations to ensure the care for the safety and health of workers in our facilities or in teleworking
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