Omega CRM

Integration Architect

FULL TIME

November 28, 2024

Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for an Integration Architect.


You will be responsible for designing the integration architecture and providing guidance to integration specialists in developing integration solutions for our clients' projects. The ideal candidate will possess a deep understanding of business requirements and be able to collaborate with business and technology leaders, enterprise architects, and end-users to propose and implement solutions.

Main responsibilities:
  • Design and validate complex architectures, ensuring successful implementation.
  • Analyze and challenge multiple IT scenarios based on the business environment.
  • Design and document integration architecture and solutions, incorporating design patterns, best practices, and adherence to standards while minimizing custom development.
  • Collaborate with the internal team to design Salesforce integrations from a data and integration perspective.
  • Lead a team of integration specialists, both onshore and offshore, in building and testing the documented design.
  • Utilize project management and interpersonal skills to oversee concurrent projects, working with internal and external teams.
Mandatory Skills:

  • Strong expertise in Application Integration Architecture, API and Microservices architecture, Solution Design, and Development using SOA/EAI solutions. Mulesoft or Talend knowledge or exprience is a plus.
  • Extensive experience in system implementation processes, including design, configuration, customization, integration, testing, and support.
  • Ability to document requirements for developers and a solid understanding.
  • Excellent problem-solving and project management skills, with experience in Agile and waterfall methodologies.
  • Exceptional interpersonal, verbal, and written communication skills, with the ability to engage with stakeholders, support personnel, and clients at all levels. Demonstrated ability to work independently and as part of a team.
  • Proven ability to successfully juggle multiple projects, deliverables, and deadlines at once.
  • Experience integrating with CRM solutions, with broad knowledge of the Salesforce platform (Sales Cloud, Service Cloud, etc.) being advantageous.

What do we offer

  • Permanent contract.
  • Flexible Schedule. We make it easy. Balance your professional and personal life.
  • Certifications plan. Improve your skills and get the official certificate from our main partners.
  • Home Office. You decide and we support you.
  • Flexible retribution (public transport ticket, Ticket restaurtant, …).
  • Health insurance.
  • OMEGA in action. Our commitment to a better society is not just an intention
  • Professional development: Evolve, grow and get where you want to go.

About us
We are a digital global company whose mission is to accelerate the business experience (BX) of its customers. In concrete terms, our 360 solutions allow business transformation and acceleration by means of technology and data applied to Customer #Omnichannel Experiences in fields such as #Customer Services, #e Commerce, #Analytics or #Marketing. We target companies from different fields such as: #Retail, #Lifeand Sciences, #Manufacturing but also #Education, #Non Profit, #NGO etc. We are one of the top 3 partners of #Salesforce in Europe. Our team is composed of more than 500 people of 24 nationalities based in Spain and France, who have wide knowledge and experience that understands business processes and technology while enjoying what it does. Key to our success is the knowledge of our people. We are an innovation and Outstanding Knowledge award-winning, Salesforce Consulting Partner. Our priority is the well-being of the team. We foster a collaborative culture, involved and supported by our company values: #Talent, #flexibility, #commitment and #innovation. We bring them to everything we do. #Together We Grow
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