Description


As the Project Manager for Media Insights & Analytics, you'll spearhead the delivery of customer insights across diverse platforms and genres. Collaborating closely with internal teams, you'll design and execute report and research projects, develop reporting methodologies and be consultative to our clients . Your role will involve guiding the analytics team, fostering collaboration across departments, and ensuring effective stakeholder management. It's an opportunity to sharpen your project management skills, enhance client servicing abilities, and gain valuable leadership experience.

Meltwater offers more than employment—it's a journey towards personal and professional advancement. Immerse yourself in an atmosphere that nurtures your skills, encourages mentorship, and champions inclusive leadership practices. Interact with experienced leaders who are dedicated to supporting your growth journey. Join us, and you'll be part of a diverse community that celebrates your unique contributions and empowers you to reach your full potential.

What You'll Do:

Technical & Operational Responsibilities:

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  Align customer measurement infrastructure with organizational research objectives.
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  Formulate tailored analytics plans to meet business goals.
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  Utilize diverse data sources for comprehensive analytics.
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  Uphold data quality control standards.
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  Interpret analytics findings to derive actionable insights.
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  Lead projects to meet schedule, budget, and quality targets.
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  Maintain project discipline and document changes efficiently.
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  Collaborate to efficiently resolve project-related challenges.
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  Facilitate project reviews for timely adjustments.
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  Support seamless new client onboarding and integration.
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  Foster team collaboration and stay abreast of industry trends.
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  Review data sets for quality and compliance.
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  Coordinate with teams and vendors for streamlined project execution.
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  Manage vendor resources and IT requirements proficiently.
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  Conduct routine quality checks to uphold standards.
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  Collaborate cross-functionally for system maintenance.
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  Maintain clear and consistent communication with clients.

People Development & Management:

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  Foster team culture and vision through leadership and mentorship.
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  Aid management in implementing Learning & Development roadmap, sourcing training programs for Media Analyst upskilling.
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  Create SOPs/Guidelines to ensure quality deliverables from team members.

What You'll Bring:

• Bachelor's degree in any field
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  Minimum of 2 years experience as an Analyst within the industry.
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  Proficiency in Project Management with extensive work experience.
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  Relevant industry experience in media insights, reporting & analytics.
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  Proven track record of working with Enterprise clients.
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  Proficiency in data visualization and dashboard tools, Microsoft Excel, pivot tables, etc.
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  Understanding of research methodologies and basic analysis methods.
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  Knowledge of Saa S-based media tech and platforms, and media measurement KPIs.
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  Strong analytical aptitude with proven creative and critical thinking skills.
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  Collaborative mindset with outstanding organizational and prioritization abilities.
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  Meticulous attention to detail coupled with exceptional stakeholder management skills.
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  Expertise in Customer Experience (CX) and hands-on experience.
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  Understanding of PR and Marketing roles, responsibilities, and KPIs.
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  Fluent business-level proficiency in English with exceptional spelling and grammar skills.

What We Offer:

• Enjoy flexible paid time off and unlimited leave options for enhanced work-life balance
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  Meltwater demonstrates a commitment to your well-being by contributing towards Discovery Health, ensuring robust healthcare coverage
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  Complimentary Calm App subscription for you and your loved ones, because mental wellness matters.
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  Energetic work environment with a work style, providing the balance you need
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  Benefit from our family leave program, which grows with your tenure at Meltwater.
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  Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.

Office Location: 3 Dock Rd, Victoria & Alfred Waterfront, Cape Town, 8001, South Africa

Our Story

The sky is the limit at Meltwater.

At Meltwater, we believe that when you have the right people in the right working environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to analyze over a billion pieces of data each day and make better business decisions.

Our award-winning culture is our north star and drives everything we do – from striving to create an environment where all employees do their best work, to delivering customer value by continuously innovating our products — and making sure to celebrate our successes and have fun along the way.

We’re proud of our diverse team of 2,300+ employees in 50 locations across 25 countries around the world. No matter where you are, you’ll work with people who care about your success and get the support you need to reach your goals.

So, in a nutshell, that's Meltwater. We love working here, and we think you will too.

Equal Employment Opportunity Statement

Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.

All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.

Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.