Posting Description:

• Being the primary point of contact for clients
• Being responsible for client retention and growth of portfolio of clients
• Being responsible to ensure that all service level agreements and appointment letters are signed and current and in place
• Being responsible for developing healthcare related educational programs, conducting healthcare related training and conducting induction training.
• Ensuring that all administrative and regulatory matters relating to each client portfolio is up-to-date and in order.
• Being responsible for relevant reports and information and data to all internal and external stakeholders, including executive reports.
• Being responsible for dealing with all queries, ex gratia applications, disputes and information required by the client.
• Ensuring compliance with all regulatory requirements
• Responsible for benefit and cost comparisons as required and is able to review and make recommendations on subsidy modelling.
• Stays abreast of industry and legislative changes and is able to discuss implications for employers and employees.
• Being responsibile for assisting more junior colleagues where applicable
• Being responsible for engaging in business development and/or contributing directly or indirectly to all business development efforts in Aon South Africa.

Skills and experience that will lead to success