Job Description and Requirements
We are looking for a fun, motivated, and driven team player to join our Retail & Community team for a 6 month internship at our flagship store in Singapore.
We offer attractive salary packages, benefits and career growth potential. The current position offered will be Retail & Operations Intern or such other post as determined by the Employer, its holding company or its associate or subsidiary companies (together called the "Group").
Roles & Responsibilities
Retail

• Executing daily store operations ie. opening, closing, inventory management, replenishments, customer service, cashiering, sales reporting, visual merchandising, store cleanliness, receiving goods and deliveries
• Assisting in the setup and rollout of new stores locally
• Achieving or exceeding sales and customer growth targets
• Ensuring excellent in-store customer service and experience
• Assisting in the execution of all in-store activities required by the Group
• Reporting on daily/weekly/monthly sales performance
• Contributing regularly at internal meeting with team members to optimise store performance, improve workflow and productivity

Customer Service

• Handling daily customer queries with prompt and appropriate solutions and escalating concerns to relevant departments
• Inspecting return items and processing store credits
• Troubleshooting problems and developing innovative solutions
• Ensuring excellent customer experience online and offline

Skills & Requirements

• Currently pursuing a diploma or degree in retail/fashion management, E-commerce or business
• Commitment period of at least 6 months (January to June 2025) for a full-time internship
• Honest, hardworking, responsible, pro-active and a strong team player
• Strong interest in fashion and a customer-facing role
• Love for Our Second Nature is an added bonus!

Please apply by submitting your CV to join@oursecondnature.com.
Job Types: Full-time, Internship
Pay: $800.00 - $1,200.00 per month
Benefits:

• Employee discount
• Professional development
• Promotion to permanent employee

Schedule:

• Shift system
• Weekend availability

Supplemental Pay:

• Performance bonus

Work Location: In person