Singapore Job Openings
United FMO Pte Ltd
Customer Service Exec
Singapore
November 29, 2024
Location: 1 Sunview Road S627615
Duration: 3–6 months
Start Date: Immediate Availability
- Assist in managing customer inquiries via phone, email, or live chat, ensuring timely and professional responses.
- Support in coordinating and monitoring haulage schedules to meet client requirements.
- Collaborate with the operations team to address and resolve delivery-related issues.
- Maintain and update customer records, ensuring data accuracy in CRM systems.
- Gather customer feedback and provide insights to improve service quality.
- Assist in preparing reports and performance metrics for customer service operations.
- Currently pursuing a Diploma/Degree in Business, Logistics, Supply Chain Management, or a related field.
- Strong verbal and written communication skills.
- Customer-focused mindset with a proactive approach to problem-solving.
- Good organizational skills and the ability to multitask in a fast-paced environment.
- Proficient in Microsoft Office Suite (Word, Excel, Power Point).
- Passion for the logistics industry and willingness to learn.
- Hands-on experience in customer service within the logistics sector.
- Opportunity to work closely with industry professionals and gain insights into haulage operations.
- Skill development in communication, coordination, and problem-solving.
- A supportive work environment that encourages growth and innovation.
Join us and be part of a team that keeps Singapore moving!
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