Job Description
Job Description:

• Register claims within timelines established, ensuring all data are entered accurately.
• Manage claims mailbox for incoming submissions.
• Oversee incoming and outgoing correspondences, including sorting, scanning, mailing and arranging for courier services. Ensure a log of all outgoing documents is maintained.
• Contact Financial Consultant and customers for claim cheque collection.
• Follow up on Grant and Court Order to facilitate claims payment.
• Generate letters for claims with instalment payments due.
• Making phone calls to clinics/hospitals for validation and follow up with medical institution for information/documents and on any outstanding requirements required for claims processing.
• Provide administrative support in retrieval and return of original documents to customers.
• Support the team in administrative and operational duties and ad-hoc duties as assigned.

Competencies & Personal Traits

• Customer-centric
• Self-motivated and independent with the ability to perform tasks effectively and accurately
• Team player
• Able to handle large volume of applications

Working Experience

• Passed English and Mathematics with good credit
• Good communication and interpersonal skills
• Proficient in MS Office – Word, Power Point, Excel, Outlook

Education

• Minimum GCE “A” levels or Diploma holder

Language

• English