• Exceed individual assigned sales goal and responsibility for team members for achievement of total sales budget. Derive creative upsell initiatives.

• Build rapport and effectively qualifies each business opportunity.

• Conduct daily telemarketing calls to solicit for leads.

• Conduct site inspection of hotel with guests and present unique selling points.

• Answers incoming group and catering inquiries/opportunities. To handle all incoming calls in the office within 3 rings and to follow up quotations within 24 hours.

• Determines availability of space and rates using revenue management tools. Seeks additional approval from Revenue Management/Director of Sales as needed.

• Exhausts all avenues to sell hotel through alternative dates and/or rates. If no alternative is determined, cross sell to another Marriott Hotel(s).

• Sales Administration. Ensure prompt attention and follow up on incoming phone calls, site inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all sales/operational documents and adhering to the standards set by the department in execution and filing of all the said documents.

• Develops accurate contract/offer and sends to customer. Gains commitment of customer through signed contract/offer.

• Once signed contract/offer is received, completes accurate, detailed and accurate turnover documentation for Event Management.

• Maintains relationship with customer to increase repeat business opportunities.

• To be a team player motivating peers and subordinates in support of department goals, in sales and operations. Maintain professional interdepartmental relations and participate in hotel team building activities.

• To share responsibility for development and training of diret reports. This involves assisting in setting measurable goals for direct reports – Catering Executive / Coordinator Development

• Ensures that the sales staff properly follows pricing and selling strategies.

• To adhere to personal behavioural norms of intergrity such as grooming, ownership, accountability and responsibility.

• Perform any other duties assigned by immediate supervisor or department head according to changing business, economic, customer needs or restructure within Sales & Marketing department

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.