Romania Job Openings

HCL Technologies

Support Engineer

Iaşi

FULL TIME

December 3, 2024

Iasi
Romania
Job Family
Support
No. of Positions
1
Job Description (Posting).
To resolve the tickets raised as per the defined standards of time| cost and quality for increased customer satisfaction. (1.) To troubleshoot and resolve tickets raised by the clients. (2.) To document all the defined processes and the methods of resolving the ticket| troubleshooting| etc. (3.) To interface with customers for ticket clarification/resolution (4.) To update self on latest technologies and related areas
Employee Group
Business Line FT
Entity
CSW
Auto req ID
1499496BR
Expected Date of Closure
10-Feb-2025
Reporting Manager Designation
TECHNICAL LEAD
Skill (Primary)
Domain Competencies (ERS)-Office Automation-Printers
Skill Level 3 (Secondary Skill 1)
Technical Skills (ERS)-Support Skills-L2 Support
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