Job Offer: Hammam Responsible
Location: Qatar - Alwaeb
Job Type: Full-time
We are looking for an experienced and dedicated Hammam Responsible to oversee the daily operations of our Hammam services. The ideal candidate will have a strong background in spa management, a passion for wellness, and an excellent understanding of Hammam rituals and customer service.
Key Responsibilities:

• Supervise and manage the daily operations of the Hammam, ensuring a high standard of service and cleanliness.
• Ensure that all Hammam treatments and services are delivered in line with our quality standards.
• Oversee staff performance, including Hammam attendants and therapists, ensuring they are properly trained and providing excellent customer service.
• Manage Hammam bookings, guest requests, and appointments.
• Maintain cleanliness, hygiene, and organization of the Hammam facilities, including the steam room, bath areas, and relaxation spaces.
• Monitor inventory of Hammam products and supplies, and ensure they are replenished as needed.
• Handle customer complaints and feedback professionally and promptly.
• Ensure that all equipment and facilities are properly maintained and sterilized.
• Promote Hammam services and wellness packages to clients, driving sales and repeat visits.
• Coordinate with the management team to ensure smooth operation and resolve any operational issues.

Requirements:

• Proven experience in a Hammam or spa environment, with previous managerial or supervisory experience preferred.
• Knowledge of Hammam rituals, products, and treatments.
• Excellent leadership and organizational skills.
• Strong communication and customer service skills.
• Ability to maintain high standards of cleanliness and hygiene in all areas of the Hammam.
• Proficiency in managing bookings and guest requests.
• Ability to handle customer concerns with professionalism and care.
• A passion for wellness and spa services.
• Fluent in [language(s) required].

We Offer:

• Competitive salary and performance-based incentives.
• A supportive and professional work environment.
• Opportunities for career advancement.

If you are passionate about wellness, have experience in a Hammam or spa setting, and are ready to take on a responsible role, we would love to hear from you!
How to Apply:
Please send your resume and cover letter to: recruitment@shella-beauty.com
Job Type: Full-time
Language:

• English (Required)
• Arabic (Required)

Location:

• Doha (Required)