• Responsible to provide efficient and an exceptional level of service with regards to pre-set and assembling of meals, carts, and required equipment for all airlines and other customers.
• Lead the shift (or sections) independently and provide solutions to challenges while on shift.
• Ensure consistent and sufficient supply of essential equipment and products for daily operations.
• Ensure proper documentation of CCP (Critical Control Points) and other relevant records as per HACCP standards and requirements.
• Implement timely all Hygiene, Safety and Security guidelines and instructions to be proactive in preventing workplace injuries, incidents and accidents.
• Ensure proper documentation of all incidents and accidents, as well as timely reporting and/or escalation.
• Ensure proper preparation for internal and external audits.
• Establish the department or teams’ objectives and priorities to align with and support business objectives.
• Regularly evaluate the department or team’s objectives, plans, procedures and practices, and make appropriate changes if needed.
• Oversee and supervise employees.
• Train and develop other employees, to ensure succession planning is in place.

• Excellent knowledge of Flight catering operation
• Good spoken and written English
• Basic food safety and manual handling training
• Sound knowledge of GLP’s (Galley Loading Plans)
• Excellent knowledge of food and service structure
• Computer literate with a thorough knowledge of MS Office applications
• Thorough knowledge of HACCP (Hazard Analysis Critical Control Point)
• Supervisory skills
• Problem Solving skills

• Basic Firefighting procedures
• Basic First Aid Procedures