Portugal Job Openings
RAY.BBDM
Customer Support Specialist
Cascais
FULL TIME
November 28, 2024
WHAT WE ARE HIRING
We are looking for a dynamic support specialist to represent our company, and to work towards the satisfaction of our clients. As a Post-Sales Support Specialist, you will be responsible for monitoring and accompanying the entire smart installed base of Schréder. You will collaborate in a positive team environment to provide outstanding customer service, fast response to inquiries, strong problem-solving skills, and appropriate resolution through our ticketing system. The ideal candidate will bring proven capabilities in identifying patterns, a perseverant “trial and error” attitude, with a learning and growth mindset.
WHAT YOU WILL DO
- To be the primary point of contact for local Io T support and sales teams;
- Take responsibility over generating and monitoring tickets;
- Develop documentation of support processes and procedures;
- Responsible for pilot-projects on the field;
- Train local support teams, commercial teams, and customers in need;
- To support internal projects and initiatives;
- To support delivery of key/strategic projects.
- Master’s Degree in Electronics, Engineering, Information technology or similar;
- 1+ years of experience working as a support technician or other customer service roles;
- Experience troubleshooting issues related to software, hardware, network interface configuration, and Io T devices is a plus;
- Professional experience with customer service, both in person and online;
- Fluent in Portuguese and English;
- Based in Lisbon, Portugal, with willingness to travels.
- We hire people, not competencies.
- You can become a part of our team, where everybody’s contribution will have an impact – from basic research to development, from marketing our solution to the world to selling it to community leaders, our clients.
- Our leaders work everyday to build an organization, where our people have the courage to believe, learn to innovate, are results-driven with purpose, value agile execution and, above all, are loyal to ourselves and our partners.
- We value collaboration and foster open and transparent communication, one of the many reasons why our leaders are continuously coached on how to create an even stronger Schréder.
- Schréder wants to be known as a place for talent to thrive. We’re building an organization that focuses on creating an environment for people to learn and grow, with a high-proximity between managers and their teams, with significant time being dedicated to our people’s growth.
- At Schréder, we create opportunities for our people, and want our center of excellence in Portugal to become a stepping stone for great careers, offering a competitive pay, in line with the best compensation packages in the market.
New Job Alerts
Relvas Nunes e Luz
Ajudante de pedreiro polivalente para Loulé
Loulé
FULL TIME
December 4, 2024
View Job Description
Burger King Portugal SA
Gerente De Loja Burger King Alcochete
Alcochete
December 4, 2024
View Job DescriptionRelvas Nunes e Luz
Armador de ferro polivalente para São Brás de Alportel - infraestruturas
São Brás de Alportel
FULL TIME
December 4, 2024
View Job DescriptionRelvas Nunes e Luz
Pedreiro acabamentos São Brás de Alportel
São Brás de Alportel
FULL TIME
December 4, 2024
View Job DescriptionLooking for similar job?
Casa Safari Lda
Customer Success Representative - Portugal
Lisbon
FULL TIME
November 29, 2024
View Job Description
RAY.BBDM
Customer Support Specialist | French Speaker
Cascais
FULL TIME
November 28, 2024
View Job DescriptionMRP My Recruitment Partners Ltd.
Customer Solution Specialist B2B (m/w/d)- german speaking - 100% Remote Portugal
Lisbon
FULL TIME
November 29, 2024
View Job DescriptionSee What’s New: RAY.BBDM Job Opportunities
RAY.BBDM
Customer Support Specialist | French Speaker
Cascais
FULL TIME
November 28, 2024
View Job DescriptionNew Job Alerts
Relvas Nunes e Luz
Ajudante de pedreiro polivalente para Loulé
Loulé
FULL TIME
December 4, 2024
View Job Description
Burger King Portugal SA
Gerente De Loja Burger King Alcochete
Alcochete
December 4, 2024
View Job DescriptionRelvas Nunes e Luz
Armador de ferro polivalente para São Brás de Alportel - infraestruturas
São Brás de Alportel
FULL TIME
December 4, 2024
View Job DescriptionRelvas Nunes e Luz
Pedreiro acabamentos São Brás de Alportel
São Brás de Alportel
FULL TIME
December 4, 2024
View Job Description