Philippines Job Openings
Datamatics Philippines
Customer Service Representative (Healthcare Account)
Pasig City
FULL TIME
November 29, 2024
- Will provide inbound and outbound telephonic and SMS texting support
- Will handle general inquiries, simple triage and basic customer service
- Will provide Participant-selected services as stated by the enrollment form
- Will provide Transition related Services to Participants (Appendix A)
- Exceptional English verbal and written communication skills
- Handy with MS Windows and other computer applications
- Customer service experience or customer service-oriented skills such as empathy, active listening, and resolution-minded aptitude
- Ability to multitask, think critically and problem solve to address customer needs and barriers to product fulfillment
- Strong organizational skills and ability to adapt to change and react constructively in a high-energy and fast paced environment
- Empathetic and patient focused approach
- High attention to detail, diligence and reliability
- College Graduate or Undergrad
- At least 1year + experience in BPO/Health Care
- Good Communication Skills
- Can Start Asap
- Willing to work Onsite ( Ortigas Pasig )
Pay: Php30,000.00 - Php40,000.00 per month
Benefits:
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- Night shift
- Rotational shift
- 13th month salary
- Overtime pay
- Performance bonus
- Senior High School (Preferred)
- Customer Support Representative: 1 year (Preferred)
- English (Preferred)
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