Qualifications:

• Education: Bachelor’s degree in hospitality management, business administration, or a related field (preferred).
• Experience: At least 1 year of experience in an administrative or hospitality role.

Skills:

• Excellent organizational and multitasking abilities.
• Proficiency in office software (MS Office, hotel management systems, etc.).
• Strong written and verbal communication skills.
• Attention to detail and discretion with sensitive information.
• Customer service orientation.

Key Competencies:

• Problem-solving skills.
• Adaptability and ability to work under pressure.
• Teamwork and collaboration.
• Professional demeanor and positive attitude.

Work Environment:
This role requires working in a fast-paced hotel environment, often involving direct interactions with guests and staff. The ability to handle occasional evening or weekend work may be necessary.

• Perform general administrative tasks such as filing, data entry, and document preparation.
• Maintain organized records, including guest feedback, employee files, and financial documents.
• Prepare reports and presentations for management as needed.

Communication Coordination:

• Serve as a liaison between departments, ensuring effective communication.
• Answer phone calls, emails, and correspondence promptly and professionally.
• Coordinate meetings, appointments, and events, including preparing agendas and taking minutes.

Guest Relations Assistance:

• Respond to guest inquiries or complaints professionally and redirect them to appropriate staff if necessary.
• Handle VIP guest arrangements and special requests in coordination with relevant teams.

Operational Support:

• Assist in organizing staff schedules, training sessions, and team-building activities.
• Track inventory and order supplies for office and guest needs.
• Ensure compliance with hotel policies and standards in all administrative tasks.

Financial Tasks:

• Process invoices, reimbursements, and expense reports accurately.
• Support budgeting and financial tracking for administrative expenses.

Other Duties:

• Assist in organizing marketing or promotional events for the hotel.
• Handle other administrative tasks as directed by the management team.

Job Types: Full-time, Permanent
Pay: From Php18,000.00 per month
Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Employee discount
• Free parking
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee
• Staff meals provided

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime
• Weekends

Supplemental Pay:

• 13th month salary
• Commission pay
• Overtime pay
• Yearly bonus

Application Deadline: 12/10/2024