Netherlands Job Openings

OCLC

Product Analyst - CBS

Leiden

FULL TIME

December 2, 2024

You have a life. We like that about you.
At OCLC, we believe you'll do the best work of your life when you're living the best life possible.
We work hard to build the technology that connects thousands of today's libraries. But we also work hard to make a job at OCLC a meaningful part of a balanced life- not a substitute for one.
Have you ever considered working in a global academic library world?
OCLC is recruiting an EMEA Product Analyst CBS
Your role
At the OCLC European headquarters in Leiden, we have a unique job opening for a cooperative and communicative Product Analyst, who can relate well to different specialist groups from different cultures.
For this diverse job you will work with both an external as well as an internal oriented perspective: depending on the prioritization of projects you will be the liaison to our essential CBS business partners, as well as to our professional metadata specialists and highly skilled development teams in Europe and the US.
In this position you will, for example, be deeply involved in collecting and formulating technical and functional CBS (business user) requirements, but also supporting implementation or development projects with your expertise.
You are a member of the EMEA Product Management team, reporting to the Senior Product Manager Syndeo.
You
  • will work on collecting or creating detailed information utilized in strategic decision-making regarding product and configuration development, pricing, positioning, and release;
  • can translate requests of customers to software solutions and user stories with acceptance criteria as well as assessing and testing these;
  • liaise with EMEA development- and metadata staff to ensure that development output meets requirements and/or specifications;
  • provide product support to sales, implementation and customer support teams by operating as a subject matter expert (SME);
  • will assist with creating and coordinating year-plans in consultation with our internal teams or our CBS business partners;
  • like to travel occasionally to our CBS partners in the Netherlands, Germany and France to meet their library IT-specialists;
  • like to meet the Global Development team at the OCLC Corporate office in Dublin (Ohio);
About CBS
CBS stands for Controlled Bibliographic Service and it plays an important role in OCLC’s strategy. Our goal is to connect national and regional library infrastructures with our global infrastructure. Enabling libraries to share their collected knowledge and providing cooperative metadata creation and maintenance.
In fact, the core strength of CBS is metadata management in all its aspects: ranging from online cataloguing to batch processes for record conversion, import, clustering, and matching & merging - and from file-based batch exports to online synchronization of metadata with local library systems, online catalogues, discovery platforms and World Cat (OCLC’s World Catalogue).
You can offer us
  • a bachelor’s degree in Information Management, Business Informatics, or other equivalent experience in metadata or IT;
  • a minimum of 2-3 years work experience, preferably in (library) product analysis, product- and project management and/or software development
  • strong analytical and problem-solving skills;
  • excellent verbal and written communication skills in Dutch and English;
  • the eagerness to learn technical and complex subjects and be open to change and cultural differences;
  • beneficial: presentation- and/or training skills, experience in an Agile/SCRUM environment;
  • willingness to travel in the Netherlands, Europe and the US as described
You can expect from us
  • a rewarding role in a solid, professional and fun team within an innovative and international IT-organization with interesting opportunities for growth, training and development;
  • a competitive salary (depending on education and experience);
  • 26 vacation days per year, option to buy or sell additional days for a healthy work- life balance;
  • a premium free pension plan;
  • end of year bonus;
  • and much more secondary benefits, such as tax free sports memberships, an employee assistance program, internet allowance etc.
If you are interested in this position, please apply via our company website.
If you have questions about the vacancy, please contact our human resources department on 071-5246500.
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