Netherlands Job Openings
Artsen Zonder Grenzen
ICT Infrastructure Advisor
Amsterdam
FULL TIME
November 28, 2024
Job Brief
You will join a core IT team of specialists focused on aligning IT with business needs, delivering projects, providing support, and managing suppliers.-
For your area of expertise, you follow developments in infrastructure technology, cloud services and ICT security.
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You safeguard the operation of the ICT infrastructure, both reactively, responding to problems/ issues, and pro-actively, by prioritising the actions needed to keep the infrastructure up to date and acting in compliance with security procedures.
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You make a sound analysis of problems presented to you, weigh the options, and produce a solution, also if they arise from changes and new releases.
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Being also 3rd line support, you need to find the solutions yourself, or by working with suppliers and/or colleagues. You evaluate software and hardware requests, helping colleagues to find solutions that fit within the scope of security and manageability.
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You are the infrastructure expert in projects and greater changes, advising on direction, options in coordination with the organisation, the Technical Leads, and ultimately, realising the infrastructure part.
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You align and collaborate with the ICT Coordinator/ Head of the ICT department on contractual issues with infrastructure/ cloud, and application suppliers, projects, or complex changes to safeguard the quality and continuity of the ICT infrastructure.
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Maintain and update ICT infrastructure to ensure seamless performance of corporate systems, applications, and platforms.
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Manage contracts and performance of external suppliers delivering cloud and infrastructure services.
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Provide second/third-line support for ICT infrastructure, business processes, and applications.
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Ensure compliance with IT security policies and drive enhancements, including robust identity management.
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Develop and deliver ICT solutions, encompassing infrastructure components and solution architecture tailored to organisation needs.
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Produce and maintain comprehensive technical documentation, manuals and reports on service levels, security, and compliance, fostering effective knowledge sharing.
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Oversee hybrid IT environments, managing Hyper-V clusters, Fortinet firewalls, and Cisco network components for scalability and security.
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Administer and maintain system configurations using SCCM, MDT, Intune, and Azure, supporting Windows and linux across organisation environments.
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Configure and manage hybrid identity solutions with Azure Active Directory and enforce device compliance policies via Intune.
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Execute backup, disaster recovery, and patch management processes for Windows and Linux systems.
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Optimize network and system performance using enterprise-grade tools ensuring comprehensive threat detection and mitigation.
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A minimum of 5 years of experience in a similar role. Experience in an NGO context and/or MSF field experience is a plus.
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Systems/software experience: Systems/software experience: Microsoft Azure, Fortinet, Microsoft Intune, Microsoft 365, Cisco technology Windows 10 and 11, Linux and Hyper-V
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Good understanding of IT service organizations and ITIL processes
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A hands-on IT professional with a passion for technology and able to understand its value in a specific context;
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A team player, self-starter with the ability to work independently
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Excellent communication skills in English (written and spoken) are essential. Dutch communication skills are an asset.
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Behavioural Flexibility
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Planning & Organising
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Teamwork & Cooperation
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Analytical Thinking
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30 paid vacation days annually, contingent upon full-time employment status.
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A premium free pension where MSF covers 100% of the monthly pension contribution
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8% holiday allowance, paid out with the salary once a year in May
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Commuting allowance (terms and conditions apply) & work from home allowance
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Hybrid working option of minimum of 3 days in the office, coordinated with team members and the ICT Infrastructure Coordinator.
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L&D will support you with a variety of learning and development opportunities with internal and external trainings and courses
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Discounted daily lunch at the office
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An environment that fosters diversity, with colleagues from around the world representing various cultures and background
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