Morocco Job Openings
MTS Globe
Operations Agent
Agadir
November 13, 2024
We are looking for a highly motivated individual to work as part of a dynamic team taking care of integral parts of the daily operation at MTS Globe. The ideal candidate will be in charge of making reservations, organizing programs and inserting contracts into our system.
Key responsibilities:
Key responsibilities:
-
Support the daily operations:
- Transfers/Excurions management: daily follow-up of bookings, manage stop sales, allotment control and special requests
- Inserting contracts into our system
- Management and control of transfers in Morocco, being in contact with provider
- Service quality management
- Being que point of contact for providers, suppliers and incoming agencies
- Manage claims and incidents
- coordination and prioritization of requests from our clients
- Good knowledge of Microsoft Office.
- Good level of English and Moroccan required, other languages are a plus.
- Flexible to work weekends and varied hours to support the operation
- Experience in a similar role
- Driving License
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