Luxembourg Job Openings
infeurope
Customer Support Agent for International Clients in Luxembourg
FULL TIME
November 27, 2024
Job Type(s): CDI/Permanent Full Time
Location(s): Luxembourg
Company Name: infeurope
For a renowned International Organisation, infeurope is looking for a multilingual Customer Service Agent with strong communication skills.
Tasks and Responsibilities:
infeurope S.A. is a company headquartered in Luxemburg, predominantly offering communication, consulting and managed services to European Institutions and International Organisations.
Tasks and Responsibilities:
- First point of contact for the international customers of a prestigious International Organisation in Munich
- Providing general and subject-specific support to customers regarding patent applications and procedures, various forms and fees, online tools and services
- Responsible for registration and processing of customer enquiries via phone, contact form and email
- User guidance on the organisation webpage to ensure applicants and companies understand the patent procedures
- Customer data management and maintenance in various data management tools
- Fluency in German and English (French would also be an advantage)
- Preferably previous experience in customer care or hospitality
- Passionate about customer care and ability to work in a dynamic customer service environment
- Ability to pick things up quickly and wants to learn new things
- Customer focused with experience of managing complex enquiries
- Excellent communication skills
- Organisational and problem solving skills
- Team player who enjoys working in a cross-functional, diverse and international team
- Outstanding reference in your CV of a renowned international organisation
- Competitive salary and other benefits
- Permanent/Full time employment (CDI)
- Luxembourgish employment contract – CDI
- Multicultural environment
- 3-6 months of on-the-job training in various areas
- Location: Luxembourg-Bertrange
- Hybrid working after the training phase
- Business trips to Munich during the training phase
infeurope S.A. is a company headquartered in Luxemburg, predominantly offering communication, consulting and managed services to European Institutions and International Organisations.
We regret to inform you that this job opportunity is no longer available as it has expired
New Job Alerts
Deloitte
Senior Consultant/Manager - Strategy & Business Design (m/f/d)
Luxembourg
December 3, 2024
View Job DescriptionLooking for similar job?
Empira AM Gmbh
Manager – Customer Due Diligence (m/w/d)
PART TIME
November 19, 2024
View Job Description
Ecole Européenne Luxembourg I
Teacher & Educational support assistant (m/f/d) - Lithuanian section - Primary cycle (8h-CDD 1 Year)
PART TIME & CONTRACT
November 29, 2024
View Job Description
New Job Alerts
Deloitte
Senior Consultant/Manager - Strategy & Business Design (m/f/d)
Luxembourg
December 3, 2024
View Job Description