Armani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for an F&B Hostess (Bamboo Bar and Restaurant) in the Food & Beverage Department. We are looking for a candidate who has a passion for delivering great customer service and excellent communication skills.
MAIN RESPONSIBILITIES

• Check guest reservation book and track occupancy chart for space;
• Greet guests as they arrive in a professional and courteous manner and guide them to tables according their preference;
• Answer telephones according to internal standards and take guest reservations or provide information regarding the restaurant or any other hotel service;
• Anticipate the needs of guests, respond accordingly to guest inquiries or problems;
• Recognize regular guests by name and utilize the guest’s name consistently;
• Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials;
• Helping out with other positions in the restaurant as needed.

QUALIFICATIONS AND EXPERTISE

• Reading, writing and oral proficiency in English and Italian;
• Excellent communication and organization skills;
• Working computer skills and knowledge;
• Able to work calmly & confidently under pressure;
• Successful candidate must possess legal work authorization in Europe.

ADDITIONAL INFORMATION
Type of work: Full time
Shift: from 7am till 00:30 am
Location: Milan, Italy
Department: F&B
Languages: English, Italian
Start Date: June 2023
Contract: 6 - 12 months
Other advantages: Meals in our Staff canteen; Uniform and laundry service; tailored training programs; Company discounts on Armani shops.
Contratto di lavoro: Tempo pieno, Tempo determinato
Durata contratto: 6-12 mesi
Benefit:

• Convenzioni aziendali
• Mensa aziendale
• Sconti sui prodotti o servizi dell'azienda

Disponibilità:

• Turni

Retribuzione supplementare:

• Maggiorazione lavoro festivo
• Quattordicesima
• Tredicesima

Esperienza:

• Hostess: 1 anno (Preferenziale)

Lingua:

• Inglese (Obbligatorio)