Italy Job Openings
The Church of Jesus Christ of Latter-day Saints
Facilities Manager | Venice (Italy) | Permanent (Full-Time, 40 Hours)
Vicenza
FULL TIME
November 21, 2024
The Meetinghouse Facilities Department is seeking an experienced, dynamic, customer orientated professional responsible for overseeing the operations and maintenance of the Church’s properties within the Venice Facilities Management Group. This individual will work collaboratively with leaders and contractors to provide and maintain facilities where local members and friends of the Church can worship, teach, learn, pray together, make and renew covenants, and receive sacred ordinances.
Each Church facility that is built and/or maintained should:
1) Provide a spiritual setting for members to worship, and
2) Present an image of reverence and dignity in the community.
This individual will be the primary customer contact for all physical facilities matters, supporting leaders as they expand the use of their meetinghouse in the community. This position will work to prevent building deterioration and maximize building life through the judicious application of operations and maintenance processes and standards.
Each Church facility that is built and/or maintained should:
1) Provide a spiritual setting for members to worship, and
2) Present an image of reverence and dignity in the community.
This individual will be the primary customer contact for all physical facilities matters, supporting leaders as they expand the use of their meetinghouse in the community. This position will work to prevent building deterioration and maximize building life through the judicious application of operations and maintenance processes and standards.
- Primary contact for priesthood leaders in all facility matters.
- Ensures that priesthood leaders and members have a positive experience by listening and seeking to understand their needs, supporting them, resolving challenges, following through on commitments, and openly rendering an account on the status of the projects or issues.
- Responsible to address all unscheduled Facilities Issues reported by the customers within the approved service level agreement timeframe.
- Prepares and implements facilities annual and long-term operations and maintenance plans in a way that successfully balance service, performance and cost.
- Scope building renovation projects with the assistance of project Manager.
- Regularly inspect facilities to ensure compliance to approved standards.
- Manages resources including staff, contractors, and vendors to execute the annual plan.
- Secures contractors and vendors and ensures that work and services meet established specifications.
- Communicates frequently with customers, employees, vendors and contractors to develop and maintain effective relationships.
- Partner with other church departments to meet the needs of buildings, leaders and members.
- This position requires frequent travel.
- Other duties as assigned by the Regional Facilities Manager.
- Strongly prefer BS degree in facility management, construction management, business, or a related field, with 2-5 years' experience in facility management, property management, or MBA with 2 years' experience in facility, property management or related industry.
- 3 or more years in a leadership role leading others.
- Proven customer experience skills (communication skills, ability to resolve conflict and possess outstanding organizational skills). Experience in Customer Relationship Management is a plus
- Must understand and be able to use MS Office applications, department-specific software, web-based programs, internet services, and wireless communications. Power BI skills is a plus.
- Knowledge in facility and property management, construction procedures, business practices, safety and fire codes.
- Proven front-line management skills in a multi-discipline work environment and ability to manage difficult situations to achieve a positive and appropriate resolution.
- Ability to communicate professionally with employees, priesthood leaders, contractors and vendors.
- Shows a commitment to continued learning. Required: IFMA Training FMP, Facility Management Professional preferred
- Italy native speaker level and English advance level (C1) are mandatory (both written and spoken). Driver’s License is required.
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