Ireland Job Openings
Aer Lingus Technology Recruitment
Technical Lead (Hybrid/Dublin)
Dublin
December 4, 2024
About us:
Aer Lingus has a proud legacy of connecting people and places across Europe and North America. Many of you will be familiar with the warm welcome of our cabin crew, pilots and operations' staff but what many of you might not know is how much Aer Lingus is now a technology company as well as an airline.
We have a rapidly growing technology team located both remotely throughout Ireland and beyond as well as in our hangar at the airport. Digital transformation is key to achieving that mission. We want to ensure that we provide the best value and service to customers, as well as ensuring that Aer Lingus is an enjoyable and innovative place to work.
We are excited by the opportunities that digital technologies offer us to achieve our mission, improve the way we work and help us to remain a much-loved Irish brand. We've only really begun to scratch the surface in terms of the opportunities offered by digital technologies but, even with this in mind, we've managed to achieve so much and created great results in the few years we've been driving this transformation. We're very excited about the years ahead.
Fancy being part of our digital transformation journey? We are currently recruiting a Continuous Improvement Expert to join our growling Tech team. As a Continuous Improvement Expert, you will be a part of the department that supports the delivery of a leading digital platform that is now the primary sales and servicing channel of our customer, as well as the most cost effective and biggest customer reaching.
Aer Lingus has a proud legacy of connecting people and places across Europe and North America. Many of you will be familiar with the warm welcome of our cabin crew, pilots and operations' staff but what many of you might not know is how much Aer Lingus is now a technology company as well as an airline.
We have a rapidly growing technology team located both remotely throughout Ireland and beyond as well as in our hangar at the airport. Digital transformation is key to achieving that mission. We want to ensure that we provide the best value and service to customers, as well as ensuring that Aer Lingus is an enjoyable and innovative place to work.
We are excited by the opportunities that digital technologies offer us to achieve our mission, improve the way we work and help us to remain a much-loved Irish brand. We've only really begun to scratch the surface in terms of the opportunities offered by digital technologies but, even with this in mind, we've managed to achieve so much and created great results in the few years we've been driving this transformation. We're very excited about the years ahead.
Required skills:
- Proven experience managing and leading multi-disciplinary technical teams, including geographically distributed and remote teams deployed across multiple customer environments
- Strong technical background in cloud platforms (e.g., AWS, Azure, Google Cloud) and emerging technologies such as serverless computing (e.g., AWS Lambda, Google Cloud Functions) and containerization (e.g., Kubernetes, Docker)
- Deep understanding of Agile and Dev Ops frameworks (e.g., SAFe, Scrum, or Kanban) and CI/CD pipelines using tools like Jenkins, Git Lab CI/CD, or Atlassian Suite
- Experience with data-driven decision-making using analytics tools such as Power BI, Tableau, or Looker, leveraging insights to improve performance and operational efficiency
- Familiarity with AI/ML integration and edge computing technologies to meet evolving customer needs
- Proven experience managing cloud operations in platforms such as AWS, Azure, or Google Cloud
- Deep understanding of cloud security principles, compliance frameworks, and governance
- Strong understanding of cloud architecture, services, and technologies
- Experience with automation tools (e.g., Terraform, Ansible, or Cloud Formation)
- Familiarity with monitoring and logging tools (e.g., Datadog, Cloud Watch, or Splunk)
- Exceptional stakeholder management skills, with the ability to build trust and ensure alignment between customer and internal teams
- Demonstrated ability to manage complex projects, ensuring delivery on time and within budget
- Strong problem-solving, decision-making, and conflict resolution abilities
- Ability to thrive in a fast-paced, customer-focused environment
Leadership and Team Management
- Lead and mentor multi-disciplinary, geographically distributed technical teams, fostering collaboration and innovation across remote and in-person environments
- Utilize collaboration tools (e.g., Slack, Zoom, Microsoft Teams) to ensure team cohesion, engagement, and productivity in hybrid work settings
- Build team capabilities and ensure alignment with project objectives and customer requirements
- Manage performance, set clear objectives, and track progress using key metrics
- Act as a key point of contact for customer-deployed teams, ensuring alignment with client goals
- Develop and oversee operational processes tailored for customer-deployed teams
- Ensure seamless integration of customer-deployed teams with internal operations
- Establish SLAs and manage adherence to customer-specific requirements
- Cultivate strong relationships with customers to understand their evolving needs
- Provide regular updates on team performance, addressing customer feedback proactively
- Serve as an escalation point for customer-deployed teams, resolving issues swiftly and effectively
- Collaborate with technical leads to ensure delivery excellence across cloud operations, software development, and automation projects
- Oversee the application of best practices for cloud security, governance, and compliance in customer environments including containerization, serverless computing, and edge technologies
- Champion the adoption of innovative technologies such as AI/ML to meet customer and business objectives
- Drive the implementation of CI/CD pipelines and ensure alignment with Agile and Dev Ops principles for faster and more reliable delivery
- Partner with senior leadership to align team objectives with business goals
- Contribute to strategic planning for scaling technical operations and team structures
- Proven experience managing and leading multi-disciplinary technical teams, including teams deployed in customer environments
- Strong technical background in cloud platforms (e.g., AWS, Azure, Google Cloud) and automation tools (e.g., Terraform, Ansible, or Cloud Formation)
- Deep understanding of cloud security principles, compliance frameworks, and governance
- Exceptional stakeholder management skills, with the ability to build trust and ensure alignment between customer and internal teams
- Demonstrated ability to manage complex projects, ensuring delivery on time and within budget
- Strong problem-solving, decision-making, and conflict resolution abilities
- Ability to thrive in a fast-paced, customer-focused environment
What we offer:
- Comprehensive staff travel perks
- Remote/hybrid working options
- 25 days annual leave plus public holidays
- Generous pension scheme
- Annual performance related bonus
- Parking available when onsite
- Collaborative, innovative, friendly, team based working environment
We regret to inform you that this job opportunity is no longer available as it has expired
New Job Alerts
Autism Initiatives
Facilitator. Dun Laoghaire. Co. Dublin
FULL TIME
December 4, 2024
View Job Description
Mount Juliet Estate
Experienced Spa Therapist
Kilkenny
FULL TIME & PART TIME
December 4, 2024
View Job DescriptionThe Maguire Group
Air Conditioning & Refrigeration Engineer (Trade Qualified)
Dublin
FULL TIME
December 4, 2024
View Job Description
Sherpa Kids Head Office
Afterschool Co-Ordinator
Kilbrittain
FULL TIME & PART TIME
December 4, 2024
View Job DescriptionLooking for similar job?
EY
Technology Consulting- Senior Technical Business Analyst, Manager
FULL TIME
November 30, 2024
View Job Description
EY
FS Technology Consulting - AI and Data - Technical Data Manager - Manager Level - Dublin
FULL TIME
November 30, 2024
View Job Description
Roullier
Technical Sales Advisor - Agronomist - West Cork Region
Cork
November 29, 2024
View Job Description
Grassland Agro
Technical Sales Advisor – Agronomist’s – West Cork
Cork
FULL TIME
November 29, 2024
View Job DescriptionDivpor Limited
Sample Reciept/ Technical Administrator
Carlow
FULL TIME
December 4, 2024
View Job DescriptionNew Job Alerts
Autism Initiatives
Facilitator. Dun Laoghaire. Co. Dublin
FULL TIME
December 4, 2024
View Job Description
Mount Juliet Estate
Experienced Spa Therapist
Kilkenny
FULL TIME & PART TIME
December 4, 2024
View Job DescriptionThe Maguire Group
Air Conditioning & Refrigeration Engineer (Trade Qualified)
Dublin
FULL TIME
December 4, 2024
View Job Description
Sherpa Kids Head Office
Afterschool Co-Ordinator
Kilbrittain
FULL TIME & PART TIME
December 4, 2024
View Job Description