SUMMARY OF ROLE
Work as part of a team receiving and registering samples onto LIMS system for busy laboratory departments. Liaising with customers, van drivers and laboratory management to ensure any queries are addressed promptly. This role would suit someone with either science or IT background or experience of technical administration or customer service.
KEY RESPONSIBILITIES
1. Receive and check samples against customer submission records
2. Register samples using LIMS system ensuring all samples are correctly registered with all relevant sample details accurately recorded
3. Prepare records and labels for transfer with samples to the relevant laboratory department
4. Using appropriate manual handling practices, assist with transfer of samples to laboratory areas
5. Proactively work to ensure samples are transferred to laboratory departments with minimum delay
6. Provide excellent customer service by promptly addressing any queries with/for customers
7. Communicate directly and promptly with van drivers to ensure samples are delivered on time to the laboratory and to ensure any relevant customer instructions are communicated to the relevant van driver
8. Assist with preparation of samples for shipment to partner subcontractor laboratories
9. Assist with processing, preparation and shipping of consumable orders to customers
10. Perform various duties including daily checks, calibrations, recordkeeping as required by QMS
11. Assist with maintenance of laboratory equipment as directed
12. Ensure laboratory records are completed correctly and promptly to ensure adequate traceability
13. Assist other colleagues as required
14. To abide by all company policies and procedures
15. To work in accordance with the Quality Management System (QMS) and Health and Safety guidelines
16. To inform Line Manager of any apparent problems/doubts while undertaking work delegated
17. To record and manage all data accurately and in the specified format (i.e., written and/or electronically)
18. To ensure all records are fully completed, legible and stored appropriately for traceability
19. To ensure your Training Record is current and reflective of training completed
20. To participate in investigations of Complaints and Non-Conforming Work as required
21. To participate in both Internal and External Audits as required
22. To ensure the appropriate PPE is used at all times whilst carrying out tasks as required
23. To ensure proper management of stock / consumables required for completion of work
24. To ensure that your designated work area is kept clean and tidy at all times
QUALIFICATIONS & EXPERIENCE

• Minimum of Leaving Certificate (or equivalent) ideally with Science subject
• Fluent in English and confident with record keeping
• Good organisational, IT and keyboard skills with ability to plan and manage own workload
• Able to work alone and within a team.
• Flexible and adaptive to changes in business requirements
• Willingness to learn and develop
• Task focussed working under agreed deadlines, technically minded with good attention to detail

METHOD OF APPLICATION:
Candidates meeting specified criteria are asked to please submit CV and covering letter to careers@divpor.iequoting reference SS04#1224and to include your current salary, notice period and availability for interview.
We look forward to receiving your application.
Job Type: Full-time
Schedule:

• Day shift

Ability to commute/relocate:

• Carlow, CO. Carlow: reliably commute or plan to relocate before starting work (preferred)

Work authorisation:

• Ireland (preferred)

Work Location: In person
Reference ID: SS04#1224