Ireland Job Openings
G4S Secure Solutions IE
Part Time Service Desk Administrator
Dublin
FULL TIME & PART TIME
November 28, 2024
Role Responsibilities, inclusive of but not limited to:
- Promote G4S Secure Solutions and all its products and services
- Liaise Engineers, Business Development Managers & Customers with the Fire & Security Division
- Receive and respond effectively and take responsibility for customer calls and emails identifying source of problems and assigning appropriate Engineer
- Deal with all customer requests i.e.. reports and certification etc.
- Manage Customer contracts, initiate and change where required
- Plan and schedule contracted maintenance/ reactive/ commission work in accordance with maintenance agreements and customer requirements
- Manage the purchase order requests, sales orders and invoicing processing engineers work report
- Utilise all available systems for the management of Operations when required
- Provide regular reports on activities that will enable management plan strategic and operational direction for the Service/Fire & Maintenance team
- Provide back up for general administration & ad-hoc administration duties
- Support sales and installation teams when required
- Liaise with Monitoring Centre
- Excellent communication & interpersonal skills
- Planning & organising skills
- Problem solving ability
- Flexibility
- Results focus
- Customer focus
- Ability to work to tight deadlines
Benefits:
- Bike to work scheme
- Company pension
- Work from home
- Day shift
- Monday to Friday
- Billing: 1 year (required)
- Ireland (required)
Reference ID: SDA2
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