***Base salary of €43,800 with OTE of €50,000 - €60,000 gross per annum***
Location: Greater Dublin Area
Role Introduction:
The AA is embarking on an exciting growth and transformation phase and is seeking to recruit a Field Technician - Motor to support the Roadside & Rescue team in providing best in class customer service to our clients.
This role will form part of the dynamic Roadside & Rescue team and will report to the Operations Manager.
As an AA Patrol you will contribute to the effective operation of the AA’s Member Services by attending the scene of an AA member’s breakdown. You will undertake breakdown services and recovery as necessary at both member’s homes and on the road in accordance with established conditions and operating instructions.
Shift working is a requirement including weekends and bank holidays.
Key Responsibilities:
The primary responsibilities and focus areas for this role will include the following:

• Undertake to a high standard effective and safe diagnosis and repair on members’ vehicles, both private and commercial, at the scene of a breakdown either as deployed by the Rescue Centre.
• Ensure the optimum use of time and costs when undertaking diagnostic work by assessing the AA’s liability in respect of possible garage and/or recovery assistance as appropriate and arrange as necessary in conjunction with the Rescue Centre.
• Recover members’ vehicles from the roadside when repair is impracticable and arrange any necessary garage assistance for members as required.
• Maintain a high standard of driving, courtesy and effectiveness in dealing with members of the general public and uphold the traditions and image of the AA with an appropriate awareness of personal and members’ safety at all times.
• Be fully conversant with all communication systems used within the Patrol Force Operations and ensure that all communication is maintained to the standards required by the AA.
• Maintain to a high standard of serviceability in cleanliness any AA vehicle, tools and equipment used for individual use.

The Candidate should have the following:
Minimum qualifications, experience & skills

• Qualified motor Mechanic.
• Valid B licence.
• Motor Mechanics apprenticeship, a QQI Level 6 Advanced Certificate Craft cert.
• Time served as a motor mechanic.
• Will be rostered to work 40 hours a week. You will work 5 out of every 7 days and will work weekends (but won’t be rostered to work every weekend).
• Sound practical knowledge of mechanical and electrical workings of motor vehicles and an ability to affect repairs.
• Must have current driving licence and ability to make clear written statements.
• BE & BC driving licence is a plus.

Additional Required Key Skills & Attributes:

• An excellent understanding of systems and processes operated within this environment.
• Excellent planning and organisational skills.
• Ability to engage and converse successfully with customers
• A positive can-do attitude, high energy and an eagerness to excel in everything they do
• A strong work ethic and highly committed individual with a proven track record of delivering successfully to deadlines
• Quick-thinking problem solver who is proactive in anticipating issues or suggesting new developments.

Job Types: Full-time, Permanent
Pay: €50,000.00-€60,000.00 per year
Additional pay:

• Bonus pay
• Overtime pay

Benefits:

• Bike to work scheme
• Company events
• Company pension
• Employee assistance program
• Employee discount
• Gym membership
• Sick pay

Schedule:

• 10 hour shift
• Day shift
• Flexitime
• Monday to Friday
• Weekend availability

Application question(s):

• Do you have any additional driving licence?

Licence/Certification:

• B Driving Licence (required)
• a fully qualified mechanic certification? (required)

Work Location: On the road