Who we are at Viatel Technology Group
Viatel Technology Group is on a mission to deliver digital services that have the greatest impact possible on peoples lives. We want everyone to experience the special passion of our team and the values that unite us.
We are the largest, independent Irish-owned provider of Security, cloud, connectivity, voice, data centre and digital transformation services. Our customers choose us for our outstanding capabilities for their local and global projects.
We have 100% network reach across Ireland enabling us to connect Ireland and our customers to the world!
We have ever expanding opportunities. Our strategy is to recruit the best talent, providing them with the best career opportunities. You may begin working in the position we hire you in, but where you end up in our organisation as your career develops is your choice.
Our values centre around our team and our customers; ensuring that our customers love our service, and that we always do the right thing for our employees, clients, partners and communities. Excellence is our mantra, so we look for people who light up every corner of our business with innovation and approach every challenge with a determination to succeed.

What will you be doing and who will you be working with?
We are seeking an experienced and highly skilled Chief Information Security Officer (CISO) to ensure that our internal systems and applications are secure, monitored, managed, protected, and compliant with ISO 27001, NIS2 and other relevant standards. The ideal candidate will be responsible for identifying and mitigating risks, implementing and managing security tools, performing security assessments, and ensuring compliance with company policies and regulations. The CISO will also be responsible for developing security policies and procedures, conducting security audits, and providing security training and awareness programs to employees. This role will report to Group function.

Key Responsibilities:

• Develop, implement, and monitor a strategic, comprehensive enterprise information security and IT risk management program.
  • Oversee the development and implementation of security policies, standards, guidelines, and procedures to ensure ongoing maintenance of security.
  • Maintain and deliver on the companys IT and Cyber Resilience roadmap
  • Identify and manage new and emerging threats to the organization.
• Foster a culture of security awareness across the organisation and ensure that all team members understand their role in maintaining security.
• Collaborate with cross-functional teams to identify and mitigate IT security risks.
  • Provide support to cybersecurity task force/sec ops on customer-facing engagements.
  • Understand and interact with related disciplines through committees to ensure the consistent application of policies and standards across all technology projects, systems, and services.
• Report monthly on performance of cyber security KPIs to senior leadership and provide input to the board pack.
• Develop and implement security policies and procedures.
  • Updated/refreshed policy documents.
  • Unify group-level approach to cybersecurity accreditation.
  • Participate in ISO27001 audits to represent Viatel as the security lead
• Conduct security audits and assessments to identify vulnerabilities. Act upon any vulnerability findings to reduce Viatels risk exposure.
  • Monthly report on most prevalent vulnerabilities.
  • Create action plan to address most prevalent or high-risk vulnerabilities
• Identify security requirements for new and existing IT systems and applications.
  • Security appraisal of any new and existing systems.
• Oversight and accountability of IT, network, cloud and application security tools and systems.
  • Monthly assessment of security tool coverage and compliance
  • Identify/assess potential new tools to improve security posture.
• Provide third-level/advisory guidance on security events/incidents from the XDR portal.
  • T3 triage for unusual events/alerts in the XDR system.
• Provide security training and awareness programs to employees.
  • Provide targeted training based on security training platform
  • Deliver phishing simulation programmes throughout the year and action any findings
• Ensure compliance with ISO 27001, NIS2 and other relevant standards and regulatory obligations.
  • Assist with ongoing ISMS Projects
  • Represent Viatel at the Digi-CORE initiative from the NCSC
• Oversee incident response planning as well as the investigation of security breaches, and assist with disciplinary and legal matters associated with such breaches as necessary.
  • Simulated incidents for the wider group.
  • Leads the response in any security incident
• Provide a framework for analysing potential M&A targets and suppliers for cybersecurity compliance/posture.
  • Create analysis framework to analyse potential suppliers/M&A targets.
  • Perform the cyber posture element of due diligence activities on an acquisition target
• Assist with the landing and onboarding of customers if there is a security element
  • Assist solution architects with the response of supplier questionnaires
  • Participate in customer meetings when Viatels approach to our own security posture is relevant to the meeting
  • Participate in customers security audits of Viatel
• Ensure compliance with the changing laws and applicable regulations.
• Develop and manage information security budgets, and monitor them for variances.

The ideal candidate will possess gravitas and experience, be of sound judgement, have relevant experience and appropriate qualifications, with a preference for business technology experience along with the following skills and experience:

• Proven experience as a CISO, security analyst or in a similar cyber security role within the communications or digital services industry.
• Strong understanding of technology trends and their impact on the industry.
• Excellent leadership, communication, and interpersonal skills.
• Experience in high-pressure situations
• In-depth knowledge of regulatory requirements and compliance standards.
• Strong problem-solving and decision-making abilities.
• Hands-on approach to problem solving
• Innovative and forward thinking
• Strong inter-personal skills and an ability to work with everyone in the business, from senior leadership to juniors.

Who are we looking for/What will you bring?

• Bachelors degree in Computer Science, Information Technology, or a related field.
• Proven self-starter
• Professional security management certification, such as CISSP, CISM, CISA, CEH etc.
• Minimum of 10 years of experience in a combination of risk management, information security, and IT jobs.
• Strong knowledge of ISO 27001, NIS2 and other relevant standards.
• Experience with security tools such as firewalls, intrusion detection and prevention systems, anti-virus software, and other security tools.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate security and risk-related concepts to technical and nontechnical audiences.
• Proven track record and experience in developing information security policies and procedures, as well as successfully executing programs that meet the objectives of excellence in a dynamic environment.
• Strong leadership skills and the ability to work effectively with business managers, IT engineering, and IT operations staff.

Not a perfect fit?
Worried that you dont quite tick all the above boxes? If you are excited about this role but your experience doesnt align exactly with every part of the job description, we encourage you to apply anyway. You may well be the right candidate for this role or if not, another role we have now or in the near future. We are growing our teams, so the perfect opportunity for you to join us at Viatel may be just around the corner!
Whats in it for you?

• Competitive salary
• Flexible hybrid working. We have locations in Dublin, Limerick, and Dundalk.
• Generous benefits package including pension, subsidised health insurance and gym.
• Exciting opportunity to work in a growing company

Our Values
Customers Love Our Service
Focus on the customer and all else follows.
WOW, that was impressive. WOW, that was fast. WOW, that was helpful. WOW, that was efficient. There are so many opportunities to add a WOW to someones day when they interact with our Team or our services. We find at least one WOW moment every single time.

We care deeply
For Our Team. Our Customers.
Our Partners. Our Communities.
We look out for each other. Nurture wellbeing. Realise potential.
We respect our responsibility to our customers and our role in empowering their operations. We have giants standing on our shoulders.
We fuel our partners growth. A partners success feeds our success.
We are great citizens. We give back to our communities. We cultivate sustainability.

Excellence is our mantra
Good is easy. Be great.
We always ask: Is this the best we can do?
We innovate to guarantee that we make the greatest possible impact. We switch on every corner of the business with lightbulb moments. We strive to become the best in market. Then become better. Think bigger. Focus on quality and professionalism. Approach every challenge with a determination to succeed.

Trust is our force multiplier
Endeavour always to be worthy of the trust placed in us.
We trust our team to do the right thing and they lift us to new heights.
We trust our customers to partner with us and we grow alongside them.
We trust partners and they deliver on their commitments.
We treat all our stakeholders fairly with honest effort, integrity and open communication.