Ireland Job Openings

Platinum Homecare

Blanchardstown - Client Care Coordinator

Dublin

FULL TIME

November 29, 2024

Platinum Homecare is the fastest growing homecare company in Ireland, with 10 Regional offices Nationwide
Our Mission is simply to create a more efficient method of providing care to those who need it most.
We require an experienced Client Care Coordinator in Blanchardstown Co Dublin.
Job Summary
Your responsibilities as a Client Care Coordinator will include but not limited to:

Coordinating care assistants' schedules on a daily basis.
Address any operational issues arising in relation to customer care calls.
Ensure all clients have a permanent care team assigned to them
Deal with any scheduling queries and respond accordingly
All emergency cover assigned until 10am the next working day
Ensure clients are informed of all time changes
Ensure all schedules are assigned 2 weeks in advance
Ensure weekly allocated hours are correct.
Liase with Care Manager on start dates for new carers
Reports completed on the shared drive by 12pm on the last working day
All shifts covered 2 weeks in advance
Weekly reporting

Qualifications & Experience Required

1 year Office Administration
One Touch experience an advantage
Healthcare experience an advantage
Organisational Skills
Ability to work independently

Benefits:

Career Development opportunities that a start-up can offer, if you wish to grow and develop with Platinum Home Care.
Training / Continued Personal Development (CPD) provided
Competitive salary based on experience
Social Events
Supportive work Environment

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