Indonesia Job Openings
PT SPC
Customer Success
Jakarta
FULL TIME & CONTRACT
December 1, 2024
- Berinteraksi dengan key merchants, membantu menyelesaikan problem dan menjawab pertanyaan
- Secara proaktif dapat menemukan dan memperbaiki permasalahan yang dapat memengaruhi kepuasan atau retensi customer
- Identifikasi peluang untuk cross-selling dan up-selling dengan merekomendasikan produk atau layanan tambahan yang sesuai dengan customer
- Identifikasi kebutuhan customer dan membantu dalam menggunakan fitur tertentu
- Perempuan
- Pendidikan min D3/S1 jurusan Ilmu Komunikasi, Manajemen atau jurusan lainnya yang relevan
- Berpengalaman min 1-3 tahun sebagai Account Manager, Customer Success atau Account Executive
- Memiliki kemampuan problem solving yang baik
- Komunikatif dan konsultatif
- Berorientasi pada layanan pelanggan
- Dapat bergabung secepatnya
Panjang kontrak: 3 bulan
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