Job Description Summary

The Asset Recovery (AR) Leader will be responsible for executing operations and managing projects for Asset Recovery of DI modalities in Vega, Aquila, and EAGM zones.

This role is key to deploy the sustainability strategy of GE Health Care by retrieving back our DI Installed base from our customers. The IB renewal is also facilitated by providing attractive buy-back price. Systems bought back will be resold as secondhand product (Gold Seal CPO product line) or can be used to create used spare parts (Harvest) for Service organization.

The AR Leader will work on a team, in close collaboration with Gold Seal Product Managers, Harvest Production Leader, Lifecycle Solutions Service Operations Management, HPM, Field Service to:

• Evaluate the buy-back values per modality,
• Improve existing and define new tools/processes to provide visibility on the incoming systems (Backlog),
• Ensure quality requirements control of the systems deinstalled, follow through their return to Hungary European Repair Organization (HERO) warehouse (Paty, Hungary).

Job Description

Key responsibilities/Essential functions:

• Execute Buy-Back Strategy
  • Manage quarterly BBV (Blue Book Value) reviews, coordinated with EMEA Gold Seal reselling strategy / Harvest demand / on SBU replacement strategy.
  • Manage off lease and direct buy back process,
  • Direct Collaboration with Broker GEHC representant.

• Owning Process and Tools Improvement
  • Manage daily operations to control wing to wing return process of replacement IB (install base)
  • Improve and implement sustainable solutions via Smartsheet existing Dashboard/Smartsheet for the daily operations.
  • Continue to work with HPM team on Taskray tool maintenances,
  • Participates with Global and IT team of Ti X (Trade-in Experience) improvement,
  • Continue to drive the adoption of SFDC/Apttus for Buy-Back request by Sales,

• Backlog & Inventory Management
  • Follow-up and control of backlog (opportunities w/o IB replacement, non-confirmed buy back offers)
  • Work together with Gold Seal Operations and Harvest Management to control inventory based on Supply In and Supply out,

• Improving De-installation Quality
  • work together with main stakeholders on de-installation document requirements to ensure quality returns.
  • Improve Logistics aspects (costs, quality)

• Promote Asset Recovery
  • Advertise AR initiative to Sales / HPM / SBU / Service / LCT
  • Continue/support circularity projects for driving and increasing usage of refurbishment, repair and reused products, work in collaboration with SBU’s and Global team.

Quality Specific Goals:

• Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
• Complete all planned Quality & Compliance training within the defined deadlines.
• Identify and report any quality or compliance concerns and take immediate corrective action as required (EHS or Not EHS)
• Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible.
• Knowledge and understanding of all Global Privacy and Anti-Competition Policies

Required Qualifications:

Bachelor’s Degree and 5+ years’ experience in Operations roles or equivalent knowledge or work experience (Sales / OTR / Services / Commercial roles)

• Ability to manage multiple priorities and deliver on tight timelines.
• High work standard and quality; Reliable, responsive, attentive to detail, result driven. Team player, collaboration oriented.
• Customer mindset and networked throughout the organization.
• Analytical skills.
• Demonstrated written and oral communication skills. Fluent in English.
• Demonstrated ability to develop and lead sustainable process changes and adapt to business and functional changes.
• Rigorous and strong execution capabilities in an operational environment
• Self-confidence, presence, and self-assurance
• GLPROD Order Management experience
• Ability to use/develop Plug and Play tools (i.e. Support Central/Excel/Smartsheet)

Desired Characteristics :

• Experience leading or managing projects of various size, duration, and scope with multiple stakeholders.
• Experience working in a compliant supply chain
• Experience in budget management & cost saving initiatives.
• French language proficiency

Additional Information