Since 1997, Net Roadshow has provided U.S. Securities & Exchange Commission (SEC)-compliant web-based solutions to the global investment banking and asset management communities. Our custom-built solutions include streaming media, telephone conference, document delivery and other products which enable the communications between the buy-side and sell-side financial firms in markets around the world. Net Roadshow is headquartered in Atlanta, Georgia and has offices in Hong Kong, London and New York.


In 2019, Net Roadshow acquired In Comm Global (Incomm), a provider of mission-critical conference calls, focused on the requirements of global investment banks. There onwards, Net Roadshow Conferencing has become a key component of the Net Roadshow product offering. We deliver managed White Glove Event Corporate Conferencing and Call Services to major organizations and financial institutions across the globe.


The Role


As an Event Specialist, you will be supporting global investment banks and corporates by working on the front line delivering our conference call & online roadshow services across the globe to launch initial public offerings (IPO), bond offerings and other key investor communications. You will work closely with global investment banks to organize the booking of conference call or media events, decide what type of event they need and then make recommendations regarding the best joining methods, visual elements and analytical after call reports. Finally, you will ensure the positive experience for the conferencing event through to completion.


Virtual Events, the likes of Video, Web and Audio Conferencing continues to be a growing industry and we are now busier than ever. As a result of this continuous growth, we are now recruiting for Event Specialists to continue supporting our growing businesses.


Day to Day

• Work with investment banking clients on event and call bookings, via email, web site and phone. Acting as the main point of contact for the call organizer and involved parties for your assigned calls and events.
• Professionally operating audio and web conferences, making announcements into the call, introducing speakers, and managing Q&A.
• Managing your diary and ensuring you fully understand the customer requirements.
• Most importantly, you will be building valuable relationships with our customers and making a positive impact.

What You'll Bring

• Working Proficiency in Mandarin is a must. Fluency in English is necessary to communicate internally and with other clients. Fluency in other Asian languages is a plus.
  
• Experience in the conference and event industry is not compulsory, full training will be given. However, the ability, personality and drive to deliver excellent proactive Customer Service; to communicate professionally and confidently and adapt in fast-changing circumstances are all key requirements.
• You need to be able to develop quick rapport with clients, have excellent listening skills and instinctively know what makes good service.
• Conferencing and Events is NOT a 9-5 industry, we need to respond to customer demands and so this will be planned shift work. These shifts range from 7am to 7pm.
• Work life balance is important to us, so you will get any extras hours worked as time back within a few days.
• You must be proficient in using PCs and be confident in using Microsoft Office software.

What Net Roadshow Provides:

• A diverse and exciting workplace with a great opportunity to learn the inner workings of investment banking deal related communications
• Competitive basic salary during training and at performance review stage plus excellent health and dental benefits
• Progression opportunities with a promote internally first approach. You will be rewarded competitively and fairly - whatever career choices you make with us.

Please submit your resume and state your expected salary in your application.
**FRESH GRADUATE WELCOME!**


Employment term: Full time
Location: Quarry Bay, Hong Kong