Hong Kong Job Openings

Hava Massage Limited

Customer Experience Executive (5 Days Work, WFH, Non Sales Position)

FULL TIME

December 2, 2024

Hava Massage Limited is one of the most scalable workplace massage service provider in Hong Kong. Our company has over 60 massage therapists and our service footprint spreads all over Hong Kong. This growth has been built through the quality of our teammates. Their dedication, motivation and enthusiasm to work have made us one of the true success stories. We are looking for talented applicants with enthusiasm and positive service attitude to fill the position below:
Customer Service Executive (Non Sales Position, Work From Home)
Job Description
  • Handle customers' email, phone and whatsapp enquiries and bookings in a tactful and timely manner
  • Liaise and work closely with various stakeholders include but not limited to individual / corporate customers, therapists / beauticians and business partners
  • Develop new corporate customers and business partners
  • Perform administrative duties such as preparing quotations and invoice
  • Support the development of the company
  • Ad hoc tasks as assigned by supervisor
  • Work on shift required
  • NO SELLING TASKS INVOLVED
Job Requirement
  • Associate degree holder or above in any discipline
  • Good command of spoken and written Cantonese, English
  • Good command of Microsoft Office tools (Word, Excel and Power Point) and Chinese Word Processing
  • Experience in social media platform management is an advantage
  • Genuine passion for massage and wellness
  • Pleasant, cheerful, supportive, good communication skills and enjoy teamwork
  • Self-motivated, proactive, attentive to details, be able to work under pressure and can work independently with strong sense of responsibilities
We Offer
  • 5-day work week
  • Work from Home
* Personal data collected will be held in strict confidence and used for recruitment purposes only
Job Types: Full-time, Permanent
Pay: $14,000.00 - $17,000.00 per month
Benefits:
  • Flexible schedule
  • Work from home
Language:
  • English (Preferred)
  • Cantonese (Preferred)
Expected Start Date: 20/12/2024
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