Hong Kong Job Openings

SECOM Security Hong Kong Limited

監控中心操作員 Call Centre Operator (警鐘監控中心)

FULL TIME

November 29, 2024

SECOM was established in 1962 and is recognized as Japan’s first security services provider. SECOM is currently active in 17 countries and territories. Our Company has joined SECOM Group since February 5, 2021.

SECOM Security Hong Kong Limited is committed to continuing to provide reliable, quality service and innovative products to all its customers responding to their needs and the constantly changing environment.

SECOM Security Hong Kong Limited (formerly known as ADT Alarm Monitoring Hong Kong Limited) is recognized of its profession by receiving the Gold Award in “Prevention of False Alarm Awards” from Hong Kong Police Force Crime Prevention Bureau 12 years in a row.

www.secom.com.hk

工作職務:
處理監控警報信息
接聽客戶電話、 處理客戶查詢及跟進客戶之要求
準確地記錄有關資料及部門文職工作
需通宵輪班及公眾假日工作,每月基本值班日18天

Work duty:
Process monitoring alarm information
Answer customer calls, handle inquiries and follow up customer requests
Accurately record relevant information and handle administrative and clerical work
Need to work overnight shifts and public holidays, basic on duty day is 18 days a month

入職要求:
中五或以上程度
擁一年以上工作經驗為佳
具基本中、英文電腦知識, 包括英文打字,Word 及 Excel等,懂中文打字為佳
操流利廣東話,一般英語及普通話應對
持有 "保安人員許可證"及QAS証書 或有電話客戶服務經驗者優先考慮
守時、自律、有責任心、工作勤奮、團隊精神、學習能力、解決問題的能力、能有效率及準確地完成指定工作

Entry requirements:
Secondary Education Form 5 or above
More than one year of work experience is preferred
Basic computer knowledge in Chinese and English, including English typing, Word & Excel. Knowledge of Chinese typing is preferred
Speak fluent Cantonese, general conversation in English and Mandarin
Holder of "Security Personnel Permit" and QAS certificate or telephone customer service experience is preferred
Punctuality, self-discipline and responsibility, hard work, team spirit, learning ability, problem-solving ability, able to complete assigned tasks efficiently and accurately

福利﹕

車資及值班津貼、加班費、 表現獎金
在職專業培訓、有薪年假、事假、生日假、醫療福利
交通便利 鄰近港鐵
每月工資可高達$20,000或以上

Benefits:
Transportation & Duty allowance, OT pay, Performance bonus
On-job training, Annual/Casual/Birthday Leave, Medical benefits
Convenient transportation, close to the MTR
Monthly Basic + Allowance can reach more than $20,000

Please submit application with resume to [email redacted, apply via Company website]

A member of SECOM Group

Please visit our websites at www.secom.co.jp & www.secom.com.hk

Full-time
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