Job Number:

48697

Department:

Working Family and Student Financial Assistance Agency

Job Title:

Assistant Manager

Salary:

$35,135 per month

Entry Requirements:

Candidates should have –
(a) a bachelor's degree from a university in Hong Kong, or equivalent;
(b) a minimum of three years' full-time post-qualification working experience in administration work, with experience at supervisory level in the Government/public sector organisation or experience in administration of financial assistance schemes being an advantage;
(c) a good command of both Chinese and English and have met the language proficiency requirements of "Level 2" results in the two language papers (Use of Chinese and Use of English) in the Common Recruitment Examination (CRE), or equivalent (see Notes (1) and (2) below);
(d) proficiency in Putonghua or other languages is an advantage (see Note (3))
(e) equipped with good computer knowledge; and
(f) good interpersonal and communication skills.

Note:

(1) Level 5 or above in Chinese Language of the Hong Kong Diploma of Secondary Education Examination (HKDSEE) is accepted as equivalent to Level 2 in the Use of Chinese paper of the CRE. Level 5 or above in English Language of the HKDSEE is accepted as equivalent to Level 2 in the Use of English paper of the CRE.
(2) Grade C or above in Chinese Language and Culture or Chinese Language and Literature of the Hong Kong Advanced Level Examination (HKALE) is accepted as equivalent to Level 2 in the Use of Chinese paper of the CRE. Grade C or above in Use of English of the HKALE or in English Language of the General Certificate of Education (Advanced Level) (GCE A Level) is accepted as equivalent to Level 2 in the Use of English paper of the CRE.
(3) Candidates are required to indicate in the section under “Professional Qualifications” on the application form [G.F.340 (Rev 7/2023)] which language(s) they are proficient in.

Supporting Document: Applicants must provide supporting documents proving that they have obtained the above-mentioned academic qualifications and working experience (including current job) when submitting application. Applications will not be considered if applicants fail to provide such documents.

Duties:

(1) To supervise a team of staff in administering the financial assistance schemes, reviewing and approving applications, etc.;
(2) To assist in preparing replies to complaints, appeals, general enquiries and enquiries/referrals from District Council members, non-governmental organisations, concern groups, etc.;
(3) To perform specific scheme support duties e.g. hotline service, review of the vetting guidelines, conducting user acceptance test, updating of website, drafting of statistical returns, disbursement of payment, conduct of research on policy matters;
(4) To assist in publicity work and printing matters relating to the scheme;
(5) To provide executive support in office administration, procurement, contract management and records management; and
(6) To undertake any other duties as assigned by senior officers.

Note: Subject to operational requirement of the department, the appointed candidate may be required to perform shift duties, work irregular hours and overtime (including on Saturdays, Sundays and public holidays). He / She will be deployed to work in any location as assigned by the Working Family and Student Financial Assistance Agency.

Terms of Appointment:

Successful candidates will be appointed on non-civil service contract terms for one year. Renewal of contract will be subject to the service needs of the department and the performance of the candidates.

Fringe Benefits

(1) 12 days of annual leave whereas rest days, statutory holidays (or substituted holidays), maternity/paternity leave and sickness allowance, where appropriate, will be granted in accordance with the provisions of the Employment Ordinance (Cap. 57 of the Laws of Hong Kong); and
(2) A gratuity may be granted upon satisfactory completion of contract with a consistently high standard of performance and conduct. The amount of gratuity payable will be the sum which, when added to the Government's contribution to a Mandatory Provident Fund (MPF) scheme as required by the MPF Schemes Ordinance (Cap. 485 of the Laws of Hong Kong), is equal to 10% of the total basic salary drawn during the contract period.

General Notes:

(1) Candidates must be permanent residents of the Hong Kong Special Administrative Region at the time of appointment.
(2) As an Equal Opportunities Employer, the Government is committed to eliminating discrimination in employment. The vacancy advertised is open to all applicants meeting the basic entry requirement irrespective of their disability, sex, marital status, pregnancy, age, family status, sexual orientation and race.
(3) Non-civil service vacancies are not posts on the civil service establishment. Candidates appointed are not on civil service terms of appointment and conditions of service. Candidates appointed are not civil servants and will not be eligible for posting, promotion or transfer to any posts in the Civil Service.
(4) The entry pay, terms of appointment and conditions of service to be offered are subject to the provisions prevailing at the time the offer of appointment is made.
(5) Where a large number of candidates meet the specified entry requirements, the recruiting department may devise shortlisting criteria to select the better qualified candidates for further processing. In these circumstances, only shortlisted candidates will be invited to attend recruitment examination and/or selection interview.
(6) It is Government policy to place people with a disability in appropriate jobs wherever possible. If a disabled candidate meets the entry requirements, he/she will be invited to attend the selection interview/written examination without being subject to any further shortlisting criteria. Applicants who have declared disabilities found suitable for appointment may be given an appropriate degree of preference over other applicants whose suitability for appointment is considered comparable to that of the former. The Government's policy and other related measures on employment of persons with disabilities are set out in the booklet “Employ People Based on Their Abilities – Application for Government Jobs by Persons with Disabilities” which is available for reference on the Civil Service Bureau's website at https://www.csb.gov.hk under “Administration of the Civil Service – Appointments”.
(7) Holders of academic qualifications other than those obtained from Hong Kong institutions/Hong Kong Examinations and Assessment Authority may also apply but their qualifications will be subject to assessments on equivalence with the required entry qualifications. They should submit copies of their official transcripts and certificates by mail to the Enquiry Address.

How to apply:

I. Application by post or in person
Please use application forms [G.F.340 (Rev. 7/2023)], which are obtainable from any Home Affairs Enquiry Centres of District Offices, Home Affairs Department or any Job Centres of the Employment Services Division, Labour Department. The application form can also be downloaded from the Civil Service Bureau's website (https://www.csb.gov.hk).

The new version of application form for Government jobs G.F. 340 (Rev. 7/2023) has been in use with effect from 26 July 2023. Candidates who apply for Government jobs advertised on or after 26 July 2023 should use the new G.F. 340 (Rev. 7/2023). If candidates submit the old version form G.F. 340 (Rev. 3/2013), they will be required to fill in the new G.F. 340 (Rev. 7/2023) afresh and submit it within seven days upon request. If candidates fail to submit the new G.F. 340 (Rev. 7/2023) within the stipulated deadline, their applications will not be processed further.

Completed application form together with copies of academic/professional qualifications, relevant certificates, official transcripts of studies/result slips and employment proof (i.e. employment certificates, reference letters, etc.), should reach the Enquiry Address not later than the closing date. Please state “Application for Assistant Manager” on the envelope.

II. On-line Application
On-line applications can also be made through Civil Service Bureau's website (https://www.csb.gov.hk) on or before the closing date.

Candidates who apply on-line should submit copies of academic/professional qualifications, relevant certificates, official transcripts of studies/result slips and employment proof (including current job) by post or by hand on or before 23 December 2024 to the Enquiry Address. The candidate's on-line application number should be quoted on the envelope and the copies of all supporting documents.

Applicants must provide supporting documents proving that they have obtained the above-mentioned academic qualifications and working experience (including current job) when submitting application. Applications will not be considered if applicants fail to provide such documents. Applications and/or supporting documents which are late or incomplete or submitted by fax/email will not be considered.

For submission of application and/or supporting documents by post, the postmark date on the envelope will be regarded as the date of submission. Acknowledgement receipt will be sent via e-mail upon receiving the application form and/or the supporting document(s) by post. Please contact the Officer listed in the Enquiry Address and Telephone Number if you do not receive the acknowledgement receipt on or before 7 January 2025. Please do not send in any originals of supporting documents. To avoid delay or unsuccessful delivery of applications by post, please ensure that the correct address is clearly printed or written on the envelope and sufficient postage has been affixed before posting. Mail items bearing insufficient postage will not be delivered to this Agency and will be returned to the sender or disposed of by the Hongkong Post, where appropriate. Applicants will have to bear any consequences arising from not paying sufficient postage.

Applicants are encouraged to provide their email address on the application forms for ease of communication. Applicants who are not invited for interview within ten weeks from the closing date may assume that their applications are unsuccessful. The Working Family and Student Financial Assistance Agency is not obliged to inform individual applicants of unsuccessful applications.

Contact Address:

Working Family and Student Financial Assistance Agency,
19/F, 181 Hoi Bun Road, Kwun Tong, Kowloon.
(Attn: ADS(P)Support)

Enquiry Telephone:

3897 1016

Closing Date(dd/mm/yyyy):

16/12/2024 18:00:00

Application via Internet:

Available

Advertising Date

02/12/2024