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Anquan is looking for a Sales and After Sales Support Officer for its experience center at Glyka Nera, Athens.

ANQUAN IKE is the leading high end audio solutions company in Greece. Our portfolio of brands (Mc Intosh, Sonus Faber, Cambridge Audio, Lyngdorf, REL, Siltech etc.) exemplifies the art of luxurious living through an immersive and bespoke audio-visual experience for home, indoor or outdoor, yachts, businesses, personal audio or custom projects.

Job Summary

Sales/After Sales Support Officer handles customers and activities for Anquan. His/Her responsibilities include supporting sales and after sales, ensuring order satisfaction, coordinating with other departments, handling administrative duties and documentation and promoting customer satisfaction.

Job Responsibilities & Tasks

Communicate with customers and sales regarding their inquiries for order status, delivery date, customer complaint status.

Communicate with other departments and affiliates to ensure sales, marketing, queries, and deliveries are handled efficiently.

Helping the sales team to improve their productivity by contacting customers to arrange appointments.

Handling orders by phone, email, or mail.

Handling of After Sales cases.

Prepare offers according to Salesmen guidance to facilitate the orders process.

Follow up with Customer Service and Business to ensure that orders are produced & shipped as per customer requirements.

Required Job Qualifications & Competencies

Good knowledge of English language (written and spoken)

Competent user of Microsoft Office

Excellent interpersonal and communication skills

Ability to adjust in a fast-paced environment

Relevant experience will be taken into positive consideration, but is not necessary

WHAT WE OFFER

On-the-job training

Competitive salary

Excellent working environment

Opportunities for career development in a dynamically evolving company

Anquan will contact the candidates whose profile is suitable for the position. All applications will be treated with high confidentiality.