Greece Job Openings
Aman Group Sarl
Guest Services Agent
November 11, 2024
Guest Services Agent
- Kranidi, Greece
- Front Office
- 1234
- Amanzoe
Job Description
POSITION OVERVIEW
About the Company
At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, homes, experiences and products which transform our guests’ and owners’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures and experiences few are privy to. We live by the ‘Aman way of life’ – a mindset shared by our guests and employees which creates a lifelong sense of belonging driven by our values .
About the Property
About the Position
Join our family at Amanzoe as a Guest Services Agent.
RESPONSIBILITIES
Under the direction of the Front Office Management Team, the candidate will assist in providing customer focused service to our guests and suppliers, preparing all daily reports and guests arrival correspondence together with handling several other administrative tasks.
You will need to be a customer driven and an extremely proactive personality, with an outgoing, charismatic and approachable character.
QUALIFICATIONS
About the Successful Candidate
Aman always looks to work with the most talented individuals in their field, all display the following common characteristics:
About the Benefits
Aman Resorts offer wonderful benefits including exciting career growth opportunities in a company that is growing rapidly.
About the Company
At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, homes, experiences and products which transform our guests’ and owners’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures and experiences few are privy to. We live by the ‘Aman way of life’ – a mindset shared by our guests and employees which creates a lifelong sense of belonging driven by our values .
About the Property
Scattered with Unesco-protected ruins, the beach-fringed Peloponnese has been at the heart of Greek culture for millennia. Resting on the east coast of the Peloponnese near Porto Heli, Amanzoe is a modern-day Acropolis from which 360-degree views encompass olive groves and the Aegean sea. Pavilions and villas all offer private pools with stunning views and fragrant gardens, whilst speedboats await at the beach to zip between nearby islands.
About the Position
Join our family at Amanzoe as a Guest Services Agent.
RESPONSIBILITIES
Under the direction of the Front Office Management Team, the candidate will assist in providing customer focused service to our guests and suppliers, preparing all daily reports and guests arrival correspondence together with handling several other administrative tasks.
You will need to be a customer driven and an extremely proactive personality, with an outgoing, charismatic and approachable character.
QUALIFICATIONS
About the Successful Candidate
You will likely already possess experience of at least 2 years in a respective position, preferably in a 5* hotel. A Hospitality Degree from a certified school in Greece or abroad would be considered an asset. You will also already hold excellent working knowledge in Opera PMS or Fidelio, as well as MS Office. Excellent written and verbal Greek and English communication skills are required. Knowledge of an additional language is preferable (e.g. French, Italian, Spanish, other). Strong interpersonal abilities are essential for this role.
They are smart, driven and very detail-oriented
They have a strong instinct to collaborate with others, to look after the interests of our Company, our Guests, and our Colleagues.
Aman always looks to work with the most talented individuals in their field, all display the following common characteristics:
- They are value-driven and choose to belong to a value-based group. Therefore they respect and adhere to our ethical standards, and they adapt themselves to the cultural sensitivities of the unique locations where we live and work
- They are excellent communicators
- They are smart, driven and very detail-oriented
- They have a strong instinct to collaborate with others, to look after the interests of our Company, our Guests, and our Colleagues.
About the Benefits
Aman Resorts offer wonderful benefits including exciting career growth opportunities in a company that is growing rapidly.
- Discount on F&B Outlets
- Discount on Boutique
- Provided Uniform
- Employee Wellness Program which includes complimentary Yoga Classes, Tennis Classes and Gym Classes
- Amanzoe Elite Program with discounts on various restaurants and local stores
- Staff Party
- Family Day
- Access to Typsy (Training Platform)
- Accommodation
- Monthly Utility Allowance (Electricity and Water)
- Meal and Coffee breaks when on shift
- Staff Bus
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