Greece Job Openings
Stepwise® - Hospitality HR
Front Office Agent
FULL TIME
November 28, 2024
Who We Are
At Stepwise, we are pioneers in providing top-notch Human Resources Management services tailored for boutique and high-end hotels in Greece and expanding internationally. What makes us unique? We've stepped through the same path! Our dedication is to create a work environment that protects, guides, and inspires the growth of our people, personally and professionally. Ready to take a “wise step” in your Hospitality career? Welcome to Stepwise HR!
Your Role
As a Front Office Agent, you're the crucial link between our hotel and our guests. From warmly welcoming arrivals to efficiently managing check-ins and payments, you ensure a smooth and memorable stay experience. Your dedication to guest satisfaction shines through as you provide personalized service, resolve issues with grace, and offer helpful information throughout their visit. With every interaction, you embody our commitment to excellence, leaving a lasting impression that enhances our brand reputation. Collaborating closely with Reservations and Management. This position involves a seasonal contract.
Professional Qualifications & Skills:
Your personality is an asset. At Stepwise, we value elements of your personality that complement your professional skills, including:
At Stepwise, we adhere strictly to a non-discriminatory and transparent candidate selection policy. We welcome applicants of all backgrounds, including race, ethnicity, gender, age, sexual orientation, and origin, to submit their CV for consideration for this position. Upon reviewing your application, if your qualifications align with the requirements of the role, Stepwise will reach out to schedule an interview. Rest assured, your CV is treated with utmost confidentiality in accordance with our privacy policy. For more details, please refer to Stepwise’s privacy policy at www.stepwise.gr.
Thank you for considering Stepwise!
Είδος Εργασίας: Πλήρης απασχόληση
Εμπειρία:
At Stepwise, we are pioneers in providing top-notch Human Resources Management services tailored for boutique and high-end hotels in Greece and expanding internationally. What makes us unique? We've stepped through the same path! Our dedication is to create a work environment that protects, guides, and inspires the growth of our people, personally and professionally. Ready to take a “wise step” in your Hospitality career? Welcome to Stepwise HR!
Your Role
As a Front Office Agent, you're the crucial link between our hotel and our guests. From warmly welcoming arrivals to efficiently managing check-ins and payments, you ensure a smooth and memorable stay experience. Your dedication to guest satisfaction shines through as you provide personalized service, resolve issues with grace, and offer helpful information throughout their visit. With every interaction, you embody our commitment to excellence, leaving a lasting impression that enhances our brand reputation. Collaborating closely with Reservations and Management. This position involves a seasonal contract.
Professional Qualifications & Skills:
- Degree/Certification in Hospitality, Tourism, Business Administration, or related field
- Accomplished professional with 3 years of Experience in a 4 or 5-star hotel setting
- Excellent command of English and Greek (additional foreign language skills preferred)
- Proficiency in financial calculations and Hotel PMS software, with knowledge of Welcome or similar software as a prerequisite
- Proficient in Microsoft Office Suite
- Skilled in expertly handling guest complaints with precision and professionalism
- Exceptional Time and Task Management
- Well-Organized and constantly alert Mentality
- Multitasking and strong Memorization skills.
Your personality is an asset. At Stepwise, we value elements of your personality that complement your professional skills, including:
- Emotional intelligence
- Openness to feedback and able to utilize it creatively
- Strong communication & teamwork skills
- Adaptability and Agility
- Active listening
- Solid work ethic.
- Housing & Meals: We provide optimal living and dining conditions, carefully checked to ensure your utmost comfort
- Ongoing Training: We promote your personal growth and professional development
- Well-being: We invest in your mental health and well-being, offering personalized one-on-one coaching to help you excel in your role and improve your efficiency
- Discounts: We provide exclusive discounts on services at partner hotels
- Appreciation: We value your exceptional performance, exemplary behavior, and ability to exceed expectations
- Do not forget! By applying, you join a vibrant network of hospitality professionals within the thriving Stepwise HR community.
At Stepwise, we adhere strictly to a non-discriminatory and transparent candidate selection policy. We welcome applicants of all backgrounds, including race, ethnicity, gender, age, sexual orientation, and origin, to submit their CV for consideration for this position. Upon reviewing your application, if your qualifications align with the requirements of the role, Stepwise will reach out to schedule an interview. Rest assured, your CV is treated with utmost confidentiality in accordance with our privacy policy. For more details, please refer to Stepwise’s privacy policy at www.stepwise.gr.
Thank you for considering Stepwise!
Είδος Εργασίας: Πλήρης απασχόληση
Εμπειρία:
- Front Office Agent: 3 έτη (Απαιτείται)
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