Finland Job Openings

Ewals Cargo Care

Customer Service Representative Finland

Turku

November 13, 2024

Ewals Cargo Care is a Dutch family-owned logistics service provider established in 1906. In Europe the Ewals Group employs 2.550 employees from 31 locations in 14 countries throughout Europe. ECC has grown into a strong international player. Our customers are offered a broad spectrum of logistics products ranging from full loads, partial and project loads and Control Tower set-ups. Particular, but by no means exclusively, for the transport of full loads, we are known for our European multimodal network, which includes around 4,400 Mega XL(S) trailers. In addition, we can rely on a solid network of partners. ECC is also constantly working on improving work processes and we also invest in the development of our employees.
We believe in a better and meaningful supply chain for everyone and achieve this by building smart and sustainable communities together with our partners and suppliers. We provide reliable solutions to transport our customer's cargo. We care, connect, move.

You will be responsible for
  • Coordinating and following up transport orders from customers in Finland, and other Nordic countries according to the company's predefined quality standards and the specific requirements of the customer;
  • Working on daily commercial activities associated with your client portfolio and supporting the new client acquisition in Finland.


Your tasks will consist of
  • Accepting and supervising transport orders from customers;
  • Providing detailed information to colleagues internally and externally;
  • Follow-up progress of transport. Ensuring a perfect start and follow-up of new customers. Register, follow-up and improve performance;
  • Daily communicating with customers.


We expect from you
  • A Bachelor (preferably logistics or commercial) degree or soon finishing the studies;
  • Fluently speaking and writing Finnish and English, other languages are of an advantage;
  • You are a true professional and a positive team player who takes responsibility and is an added value to our team. As a person you are self-motivated enthusiastic and result driven. You have excellent communication skills and you thrive on customer interactions;
  • You are proactive, social and can easily connect with people. You recognize opportunities and convert these opportunities into successes for the organization.

Vestiging:
Turku, Finland

Vakgebied:
Operations & Customer Service

Datum:
13 November 2024

We offer you
Fulltime position with 37,5 weekly hours with a competitive salary. A challenging and independent position with opportunities for personal growth and development. You will work in an international and dynamic setting with a growing team of logistics professionals. We offer great benefits and a centrally located office in Kupittaa business park, in Turku.
Do you see yourself as potential future Ewals Group colleague? Please send your application and CV to recruitment@fi.ewals.com as soon as possible. We will start contacting suitable candidates right away and will proceed if we find the right match. For more information about the position, please contact Mia Mäki, tel. +358 010 5508 604 or mia.maki@fi.ewals.com.
For more information, please visit our website: www.ewals.com.
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