Egypt Job Openings
Qureos Inc
Hostess - Savoy Sharm Group
Sharm ash Shaykh
November 25, 2024
Key Responsibilities:
- Greet and welcome guests upon arrival, and seat them at their designated tables
- Maintain a neat and clean hostess station, and ensure it is well-stocked with necessary supplies
- Answer phone calls and assist with reservations and inquiries
- Communicate with servers and kitchen staff to ensure timely and efficient service
- Monitor and manage the flow of guests in the dining area, and make necessary adjustments to seating arrangements
- Attend to any special requests or accommodations from guests
- Assist with setting up and decorating tables for special occasions or events
- Handle guest complaints or concerns in a professional and timely manner, and escalate to management if necessary
- Maintain knowledge of menu items and daily specials to provide accurate information to guests
Requirements:
- Proven experience as a Hostess or in a similar role
- Excellent communication and customer service skills
- Ability to multitask and work under pressure in a fast-paced environment
- Attention to detail and ability to handle cash and credit card transactions
- Availability to work flexible hours, including evenings, weekends, and holidays
- Knowledge of multiple languages is a plus
- Must be able to stand and walk for extended periods of time, and lift up to 25 pounds
Education and Qualifications:
- High School diploma or equivalent required; additional education or training in hospitality or related field is a plus
- Previous experience in a fine dining or upscale restaurant preferred
- Knowledge of reservation systems and basic computer skills
- Must be at least 21 years old and hold a valid work permit in Egypt
Working Conditions:
- This position requires standing for long periods of time and may involve some light lifting and carrying
- Must be able to work in a fast-paced and sometimes high-stress environment
- Will be exposed to noise, heat, and humidity in the kitchen and dining areas
Benefits:
- Competitive salary
- Health insurance
- Training and development opportunities
- Employee discounts on hotel services and facilities
If you are a customer-oriented individual with a passion for hospitality, we invite you to apply for the role of Hostess at Savoy Sharm Group. Join our dynamic team and be a part of creating unforgettable experiences for our guests.
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