We are Infosys Czech Republic.
We offer business consulting, technology and engineering solutions and end-to-end transformative business process management services to some of the world’s most iconic brands.
A world leading company in the automotive sector has trusted Infosys to transform their Service Desk on a global level. To be successful in this journey, we are looking for a dedicated Danish speaking Service Desk Employee to join our team in Brno.
Job offer
Your tasks in detail:

• Be responsible for a remote technical/administrative troubleshooting of the accounts, systems, applications, laptops, PCs, IT equipment and networks
• Be a coordinator and active participant in the communication via phone, emails, chats, ticketing tool (Service Now) with the Client, professional technicians (L2 support)

Why does Infosys choose you? You definitely have:

• Ability to speak and write in English and Spanish fluently
• Good communication skills
• Multitasking and problem solving skills
• Knowledge of Windows, Android or i OS, Microsoft Office, etc.
• Experience in IT support is beneficial but not mandatory

Employee perks, benefits:

• Hybrid Work Model
• 25 Days of Paid Leave
• Performance Bonus
• Meal Allowance
• Multisport Card
• Benefit Card
• Modern Offices (Vlnena Street) with a Game Room, a Silent Zone, Kitchenettes, and a Terrace in the Center of Brno, 2nd Largest City in the Czech Republic
• Financial Reward for Referring Your Friends
• Expat Assistance Services for New Joiners
• Relocation Package (for candidates relocating from other EU countries)
• Team Building Activities
• Long-Term Career Prospects
• Performance Bonus

Come Join us to be part of Infosys Czech Republic
Job Type: Full-time
Language:

• Spanish (Required)