Join a team recognized for leadership, innovation and diversity
We have an opportunity for a Service Operations Leader to join us at Honeywell, in Prague, where you will be accountable for ensuring effective customer engagement from the local Lifecycle Solutions & Services within Czech and Poland. You will ensure all contracts are renewed on time and drive growth across service contracts growth. This will be achieved through regular customer communications, delivery coordination, and ensuring the delivery teams engaged with the customer base execute all contracts deliveries.

Honeywell Industrial Automation enables our customers to run safer and more efficient operations. From refineries to distribution centres to retail stores, we help deliver results while improving worker safety and meeting sustainability goals such as reduced carbon emissions – by leveraging connectivity, advanced data analytics, software, robotics, sensors, process automation and asset performance management solutions.

We Enable our Customers to Enhance the Safety, Sustainability, Resilience and Productivity of their People, Plants, and Assets.


Key responsibilities

• Comprehend our customer needs, identify growth opportunities, and develop a customer engagement plan and strong relationships for assigned customers.
• Identify Honeywell solutions to offer to the customer, drive contract renewal process from site data collection to order receipt.
• Provide sales support in the development of new accounts or significant service scope increase.
• Drive the Honeywell safety culture through demonstrated comprehension, dedication and action promoting the organization’s safety and environmental requirements /regulations.

Key skills and qualifications

• Recognized Industrial Automation & Control technical training or other relevant certificates or equivalent experience. Previous exposure to process automation industry and/or supporting services organization with exposure to periodic customer contracts.
• Negotiation skills to enable order closure, effective communication skills with demonstrated success in team environments.
• Fluency in Czech and Polish for communication with customers, English for internal communication
• Driving licence type B
Willingness to travel cca 30% of the work to visit customers

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Our offer

• Enjoy 25 vacation days per year
• Benefit plus Cafeteria available to employees to support their health and wellbeing, incl. life insurance coverage, employer contribution to pension scheme
• Recognition & referral bonus programs
• Comprehensive induction, ongoing training and development to set you up for success, in-house and external learning platforms supporting development opportunities.
• Employee Assistance Program - Free and confidential service to help with any difficulties regarding work, life and personal or family matters.
• Frequent Employee Engagement activities fostering an inclusive and diverse work environment.
• Multisport Card, Makro Card, discount Vodafone and T-Mobile tariffs and multiple discount programs in our partner network

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Join us now and become part of our journey - help us make the future!

#The Future Is What We Make It
#Future Shaper
#LI-Hybrid
Additional Information

• JOB ID: HRD245963
• Category: Customer Experience
• Location: V Parku 2326/18, budova 10,2.&3.p.,Prague,PRAHA,14800,Czech Republic
• Exempt