ABOUT UA/UNIFORM ADVANTAGE BRANDS
For over 35 years, UA Brands has been synonymous with fashion-forward specialty apparel for the medical and culinary professions. We are proud to support our valued customers - true heroes giving back with every shift. Our culture includes a long history of philanthropy and community support. Our strong values and unique culture are built on collaborating not merely as coworkers, but as family and friends. From the beginning, we provide candidates an authentic look into how UA Brands embraces their skills and perspectives, all in ways that continue to set us apart.
As part of our expansion plans as a growing, global organization, Costa Rica was chosen to open a Shared Services Center, which started operations in December 2020. While our Costa Rica business office is based in the beautiful and sunny province of Heredia, at a convenient We Work building with wonderful co-working space, most of our global team members in Costa Rica are able to work exclusively from home.

ABOUT THE ROLE
The Systems Administrator II will be responsible for the design, development, deployment, and maintenance of all IT Infrastructure solutions. This role will frequently contribute to global projects involving many other IT resources in a collaborative effort. The ideal candidate will be self-driven and goal-oriented, with a strong passion for technology and self-growth. This role will include analysis, design and implementation of Microsoft solutions in a global enterprise environment. A strong background in Windows server OS, VMware 6.7 and above, SAN administration, Azure server administration, clustering/load balancing in both on-prem and cloud solutions, and various scripting languages are all required for this position. This position will be joining a highly functional support team. Candidates should enjoy mentoring, training, and collaborating with other team members to be successful in this role. Will frequently led IT projects, including assigning tasks, communicating with vendors, and taking direction from the Lead and Sr. Director.

WHAT YOU’LL DO

• Strong administrative skills with VMware 6.7 and above, and Windows OS 2012 and above, including clustering and load balancing.
• In-depth knowledge and administration of Azure cloud infrastructure and Security.
• Design, implement, and maintain infrastructure solutions for new projects and tasks.
• Maintain consistent hardware/software patch levels and firmware.
• Deploy and maintain Windows servers and storage SANs in accordance with best practices in security, sustainability, and other scopes.
• Proficiency with Managing users/security/email in Active Directory and Azure AD/O365.
• Administer storage SANs and dedicated storage disks for all company data.
• Respond to higher-tiered incidentals and after-hours calls and alerts from the server/network notification system as required.
• Manage and monitor backups and disaster recovery.
• Create and maintain all relevant documentation for SOPs, processes, and policies.

WHAT YOU’LL BRING

• Bilingual (English & Spanish) is required for this position. Must demonstrate the ability to read, speak, and write in English.
• Bachelor’s degree in Information Technology, Infrastructure or equivalent.
• 10 to 15 years of experience in similar positions.
• 5-year experience with Power Shell/VB Script/SQL/Windows Shell scripting
• 5-year experience with TCP/IP, subnetting, DNS, DHCP, and DHCP options
• 5-year experience with Microsoft Exchange/Office 365, Azure Administration
• 5-year experience managing servers/storage/backups/security
• 5-year experience with Active Directory/Entra ID, Group Policy management
• 3-year experience with Office 365/Azure, Exchange Administration
• 3-year experience with VMware, SAN, and virtual storage management
• 5-year experience with Security such as SIEM, DLP, NIST, and ISO 27001 Security standards
• Azure/Windows Server administration and security - Advanced
• Exchange/Office365, Entra ID, Email security administration - Advanced
• TCP/IP, subnetting, AD/DNS, DHCP - Advanced
• VMWare/Azure Server and storage management - Advanced
• Power Shell/Graph AD and O365 scripting - Intermediate
• Manage i SCSI/Fiber channel storage SANs - Intermediate
• Create and manage Database and Virtualization clusters - Intermediate
• Create and manage documentation for processes and procedures - Advanced
• Manage projects and tasks for various IT Infrastructure needs - Advanced
• Disaster recovery and daily backup management - Advanced

WHERE YOU’LL WORK
REMOTE – Work from Home
Have workplace flexibility - you’ll work exclusively from the comfort of your home with no commute! Remote employees are expected to be online and available during the core business hours for their team. Company computer equipment is provided for business use.

PLENTY OF BENEFITS TOO
UA BRANDS offers a full range of benefits that addresses both your health and financial needs.

• Private medical insurance
• Life insurance
• Employee Assistance Program – self-care and support for life’s everyday challenges
• Continuous remote work
• Paid vacations
• Holiday Pay
• Social Security coverage (CCSS)
• Workers Insurance coverage (INS)
• Referral Program - Get paid to work with Friends
• Regular Recognition, Social Activities, and Events – Mandatory Fun

UA IS AN EQUAL OPPORTUNITY EMPLOYER
As an employee of any UA Brands division, you will be part of an established and dynamic organization. We believe that success starts from within, and we are seeking individuals who thrive in an environment that encourages and supports self-management. To provide equal employment and advancement opportunities to all individuals, employment decisions at UA Brands will be based on merit, qualifications, and abilities. UA Brands does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. UA Brands will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.