Work mode: Hybrid

Onsite Location(s):Cartago, H, CR

• Defines and re-engineers’ business systems or information technology processes by using appropriate methods and tools and partnering with process owners to understand requirements.
• Utilizes information systems to improve efficiency and makes recommendations for implementation of new systems or necessary upgrades that will best meet customer and company requirements.
• Guides implementation of enterprise and system level architectures and systems by creating and communicating well-written documentation and presentations.
• Assures quality of business systems by developing and executing test specifications, and implementing test and quality plans, while working with quality assurance analysts to improve IT quality processes.
• Works closely with the development team (internal and external) to assure a timely solution according to the specifications and implementation of business needs.
• Guides implementation of enterprise and system level architectures and systems by creating and communicating well-written documentation and presentations.
• Creates and provides quality training material for user assistance and system usage.
• Resolves issues related to business use of implemented systems or processes by working with systems or process owners and project teams to find acceptable solutions.
• May lead multiple project activities simultaneously, working with internal and external cross-functional groups. (Intermediate, Senior).

• Bachelor's degree in Computer Systems, Electrical Engineering and related field
• 2+ years of experience in similar roles
• Advance English Level
• Advance Microsoft Office
• Power BI expertise and ITIL concepts