• Assesses client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to assist in identifying business priorities and advice on options
• Provides experienced services including defining requirements, developing and/or maintaining computer applications/systems to meet client’s needs
• Takes accountability for end-to-end implementation and realization of the use of a variety of IT solutions by working with staff, contractors, and vendors
• Analyzes performance metrics to ensure user satisfaction
• Develops, writes, and communicates business requirements and functional specifications for the implementation of business solutions
• Supports various reporting and analytical functions necessary for the accurate maintenance of the solutions
• Identifies, pursues, and closes engagements for solutions practice and helps troubleshoot issues that arise from translation of requirements
• Analyzes customer’s operations to understand their strengths and weaknesses to determine opportunities for improvements
• Supports in review and approve test plans and monitors testing process to ensure that business results are adequately tested with minimal risk
• Keeps stakeholders informed of problems, issues, and resolutions and manages their expectations
• Works in close collaboration with business partners and developers to ensure consistent understanding of business processes and requirements
• Interacts with IT staff including business area management, portfolio managers, vendors, consultants, and other contractors
• Supports project planning and coordination among different project teams
• Partners internally with business partners, and externally with Clients elicit business requirements that describe the desired the technical/analytical solution
• Develops and authors user stories (and business cases) applying generally accepted techniques to convey the expectation
• Develops low fidelity mock-ups and annotated illustrations that convey the expected deliverable and user experience
• Participates in backlog grooming, prioritization, and estimation process
• Leverages data to tell the story of current performance and highlight opportunities for improvement, influencing senior leaders to act based on analytical insights

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Experience & Educational Requirements:
Bachelor’s Degree in Computer Science, Information Technology or any other related discipline or equivalent related experience. 4+ years of directly-related or relevant experience, preferably in client software solutions design or management of IT Operations.

Preferred Certifications: Certified Business Analysis Professional (CBAP) Lean Six Sigma ITIL, ITSM Certifications Skills & Knowledge: Behavioral Skills: Critical Thinking Detail Oriented Collaboration Multitasking Problem Solving

Technical Skills: Application Design and Management, Data Security Database Management Systems Information Security Strategy Server Technologies Software Design and Testing Technical Documentation

Tools Knowledge: Microsoft Office Suite Business Intelligence Tools like Tableau, Power BI Programming and Development Languages - Java Script, HTML/CSS, Python, SQL CRM platforms such as SAP, Salesforce

What Cencora offers

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated Companies

Affiliated Companies: Cencora Costa Rica Limitada

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned