Hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our Talent and Technology services.
As a Logistics Customer Support, you will analyze, interpret data, and provide logistics information to aid cost-effective, efficient, timely, and high-quality logistics solutions.
Some of your responsibilities are but are not limited to:

• Track and trace loads and update their status in the systems (loadboards, portals and TMS).
• Confirm that drivers are on the move and adhering to schedule.
• Dispatch trucks for pickups and deliveries.
• Take care of expedite shipments.
• Track specific shipments every 2 hours.
• Keep customers informed with timely updates on shipment progress.

Minimum requirements:

• Studies: High School Degree is required. Desirable (but not required) studies in International Business, Business Administration, Foreign Languages, Logistics, Accounting, Finance, or administrative related. Other studies are also considered.
• Experience: Minimum of 1 year in bilingual customer service, handling inbound and/or outbound calls, or similar phone-based support roles. Experience in logistics is a plus.
• Language: Good English skills. B2+ or higher is preferred.

Perks:

• Schedule: Monday to Friday from 7:00 a.m. to 4:00 p.m. or 8:00 a.m. to 5:00 p.m., following the American Calendar.
• Contract: Indefinite term contract + Benefits.
• Location: Only for Medellín, Colombia. This position is 100% remote.
• Salary: $2.266.000 COP + Connectivity Aid + Commissions ($100 - $150 USD) + Yearly Salary increase ($350 USD).

Would you like to be part of a company that belongs to the 100 tech companies recognized by Freight Waves in the supply chain industry in the United States?
Tipo de puesto: Tiempo completo
Pregunta(s) de postulación:

• ¿Cuál es tu aspiración salarial mensual en $COP?

Idioma:

• Inglés (B2+ o superior) (Obligatorio)