Company Overview
At Sprout Loud our people and culture are central to our success. You’ll find an environment that is 100% jerk free, where people share the values of putting clients first, being accountable, caring about your team and the quality of your work, inspiring others, and growing in your level of expertise and professional development. Sprout Loud won the 2022 Top Workplace award, marking the 9th time the company has been recognized as one of the best employers in South Florida, based on anonymous employee feedback.

Sprout Loud is a Software plus Services platform that services the local marketing needs of large organizations. Called Through-Channel Marketing Automation (TCMA), we help our clients manage their brands and distribute their marketing resources locally - through sales channels, franchisees, chain-retail locations, dealer networks, value-added reseller (VAR) programs, and field employees/offices - with a comprehensive distributed marketing solution. Sprout Loud solutions manage brand compliance, increase speed to market, automate manual tasks, and provide robust reporting and business intelligence.

Identified by Forrester Research as the Third Stage for sales and marketing leaders, Sprout Loud is on the forefront of the TCMA industry. We need a great team to help us execute - so come join us!

Overview:
As a Claims Analyst, you will review and approve marketing materials, collaborate with your team and customers, and perform website functionality checks. Join us and help us deliver relevant, persuasive experiences for our clients.

Responsibilities

• Review marketing materials against an established set of guidelines and brand standards, enter results into database, and communicate results of the review to marketers
• Master complex guidelines and apply them to a variety of scenarios.
• Conduct a primary review of post-campaign activities to determine whether materials were executed as specified in program guidelines. Determine eligible campaign expenses as specified in program guidelines.
• Participate in team collaboration through idea-sharing and brainstorming sessions
• Provide ongoing feedback, both internally as well as proactively communicating status and recommendations to customers
• Perform website functionality checks to ensure product is working as expected
• May perform quality control checks to ensure accuracy and compliance with program guidelines (QC) and provide feedback to team members based on the results of the QC check
• May perform various administrative duties to support client operations

Requirements

• Bachelor's degree in business, communication, journalism, marketing or related field
• 2-3 years marketing or advertising experience or in a related field
• Some remote-work experience preferred and demonstrated ability to work independently Established technical competence including experience with Microsoft Word, Excel, and Outlook
• Sound attention to detail in both visual and written contexts
• Excellent time management
• Ability to organize work, multitask and meet deadlines
• Exceptional ability to work within a team environment Willingness to learn and try new things without a fear of failure Fluent in English with solid verbal and written communication skills
• A natural curiosity and eager desire to learn

What do we offer

• Joining a 9X Award Winning Best Place to Work - 5 consecutive years
• Phenomenally high e-NPS scores - just check out the career portion of our website
• An opportunity to join an industry leader with solid growth (and aspirations to become much bigger).
• No Jerks on your team
• The ability to work on a truly innovative product that evolves with our market’s needs.
• The ability to work and grow among a team of fun, kind and passionate people.
• A prime location in Fort Lauderdale, Florida; Medellin, Colombia; and, Monterrey, Mexico
• Competitive salary scaled to your experience
• 15-20 days of PTO; Sick leave as you need it
• 1 month sabbatical at 6 years
• Medical, Vision and Dental Insurance Plans
• A fast-paced environment where you can make your mark!
• The ability to work and grow among an incredible team

Our values
Delight the Customer: We understand that consistently meeting expectations creates a positive experience.

Be the Force of Change: Continuous improvement is a shared responsibility. And it starts with you.

Jerk Free: We don’t take ourselves too seriously. We are humble with no hidden agendas. We demonstrate respect and integrity.
Do What You Say: Follow-up and follow-through. We hold ourselves and each other to this standard.

One-Mission; One Team: We always work together, within and across teams, to accomplish our mission.

Interview process
Our five steps recruiting process lasts a total of 2 weeks:
Step 1: Meet and greet with a recruiter or hiring manager; followed by some brief assessments
Step 2: Top-Grading, 2-hour interview with 2 Hiring Managers
Step 3: (Position Dependent) An activity or exercise to understand how you think
Step 4: Reference checks

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